Neubie vs Saymo
Side-by-side comparison of Neubie (Neubility) and Saymo (Serve Robotics Inc.) — specs, pricing, Robolist Product Score, and verified deployments. Updated daily.
Optimize comparison for buyer
Optimized for Cleaning & Facilities buyers. Priority specs lifted to the top and marked with a target.
Layer 1: Identity & Trust
Manufacturer Country
- NeubieSouth Korea
- SaymoUnited States
Year First Available
- Neubie2017
- Saymo2024
Verified Deployments
- Neubie0 Deployments
- Saymo0 Deployments
Layer 2: Operational
Battery / Shift Runtime
- Neubie—
- Saymo12 hrs
Availability Status
- NeubieACTIVE
- SaymoACTIVE
Physical
Robot Weight
- Neubie—
- Saymo59 kg
Payload
- Neubie—
- Saymo30 kg
Dimensions
- Neubie—
- Saymo440x430x1040
Tray Count
- Neubie—
- Saymo2
Tray Capacity
- Neubie—
- Saymo10 kg
Compartment Type
- Neubie—
- Saymoopen trays
IP Rating
- Neubie—
- SaymoIP67
Navigation & Safety
Navigation Type
- NeubieSLAM
- Saymolidar slam
Max Speed
- Neubie—
- Saymo4.9 m/s
Power
Battery Runtime
- Neubie—
- Saymo12 hrs
Charge Time
- Neubie—
- Saymo4 hrs
Auto Docking
- Neubie—
- SaymoYes
Integration
Elevator API
- Neubie—
- SaymoYes
PMS / POS Integration
- Neubie—
- SaymoYes
Fleet Management
- Neubie—
- Saymocentralized cloud
Floor Compatibility
- Neubie—
- Saymohard floor,low pile carpet
| ||
|---|---|---|
| Layer 1: Identity & Trust | ||
| Manufacturer Country (values differ) | South Korea | United States |
| Year First Available (values differ) | 2017 | 2024 |
| Verified Deployments | 0 Deployments | 0 Deployments |
| Layer 2: Operational | ||
| Battery / Shift Runtime (priority for Cleaning & Facilities buyers) (values differ) | — | 12 hrs |
| Availability Status | ACTIVE | ACTIVE |
| Layer 3: Category Specific | ||
| Physical | ||
| Robot Weight (priority for Cleaning & Facilities buyers) (values differ) | — | 59 kg |
| Payload (priority for Cleaning & Facilities buyers) (values differ) | — | 30 kg |
| Dimensions (values differ) | — | 440x430x1040 |
| Tray Count (values differ) | — | 2 |
| Tray Capacity (values differ) | — | 10 kg |
| Compartment Type (values differ) | — | open trays |
| IP Rating (values differ) | — | IP67 |
| Navigation & Safety | ||
| Navigation Type (values differ) | SLAM | lidar slam |
| Max Speed (values differ) | — | 4.9 m/s |
| Power | ||
| Battery Runtime (priority for Cleaning & Facilities buyers) (values differ) | — | 12 hrs |
| Charge Time (values differ) | — | 4 hrs |
| Auto Docking (values differ) | — | Yes |
| Integration | ||
| Elevator API (values differ) | — | Yes |
| PMS / POS Integration (values differ) | — | Yes |
| Fleet Management (values differ) | — | centralized cloud |
| Floor Compatibility (values differ) | — | hard floor,low pile carpet |
Insufficient data for full comparison
The following fields had no data for any of the selected robots: Price Range (USD), Min Passable Width, Obstacle Detection Range, Min Object Detection Height, Hot-Swap Battery, Noise Level, Display Size, Price (USD), RaaS / Month, Warranty
best in categoryweakest in categoryvalues differ
Trade-offs at a glance
Frequently asked
Who makes Neubie and Saymo?
Neubie is made by Neubility, based in KR. Saymo is made by Serve Robotics Inc., based in US.
When were Neubie and Saymo launched?
Neubie launched in 2017. Saymo launched in 2024.
How do Neubie and Saymo compare on the Robolist Product Score?
Neubie scores 22/100. Saymo scores 52/100. The Product Score blends specs, pricing transparency, verified deployments, and independent media coverage — see methodology for the full breakdown.
What is the payload difference between Neubie and Saymo?
Neubie carries up to 20 kg. Saymo carries up to 30 kg.
Are Neubie and Saymo in the same category?
Both robots are classified as Delivery on Robolist. Filters and ranking treat them as direct alternatives.
What should a buyer ask vendors when choosing between Neubie and Saymo?
Spec sheets only show part of the story. Useful vendor questions cover support, lifecycle, integration cost, and references. We have a buyer-focused checklist: Delivery Robot Vendor Selection: Insurance, Telemetry, and Fallback Procedures.
Going deeper — picking the right robot
Delivery Robot Vendor Selection: Insurance, Telemetry, and Fallback Procedures
9 min readDelivery Robots
Last-Mile Delivery Pilots: 90 Days to a Decision
7 min readDelivery Robots
Indoor vs Outdoor Delivery: Why the Cost Gap Is Larger Than It Looks
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Build vs buy vs lease: which model fits a first deployment
8 min readChoosing Your First Robot
The hidden specs vendors hope you'll miss
10 min readReading the Spec Sheet
About this comparison
Neubie vs Saymo compares two robots in the delivery category. All data is sourced from manufacturer spec sheets, verified deployments, and third-party filings; see our methodology for how the Robolist Product Score is calculated.