Pepper vs Robot for Reception and Service / Humanoid AI Interactive Service Robot
Side-by-side comparison of Pepper (SoftBank Robotics) and Robot for Reception and Service / Humanoid AI Interactive Service Robot (Zhengzhou Hento Machinery Co., Ltd.) — specs, pricing, Robolist Trust Score, and verified deployments. Updated daily.
 PepperhumanoidSoftBank Robotics13.3Trust Score | Robot for Reception and Service / Humanoid AI Interactive Service RobothumanoidZhengzhou Hento Machinery Co., Ltd. —Trust Score | |
|---|---|---|
| Layer 1: Identity & Trust | ||
| Year First Available (values differ) | 2014 | — |
| Verified Deployments | 0 Deployments | 0 Deployments |
| Layer 2: Operational | ||
| Price Range (USD) (values differ) | US$2,000 | US$3,069 |
| Battery / Shift Runtime (values differ) | 12 hrs | 8 hrs |
| Availability Status | ACTIVE | ACTIVE |
| Layer 3: Category Specific | ||
| Physical Form Factor | ||
| Height (values differ) | 121 mm | — |
| Weight (values differ) | 29 kg | — |
| Mobility Type (values differ) | wheeled | — |
| Humanoid Subtype (values differ) | full bipedal | — |
| Walking Speed (values differ) | 0.6 m/s | — |
| Running Capable (values differ) | static walk | — |
| Stair Climbing (values differ) | none | — |
| Terrain (values differ) | flat_indoor | — |
| Payload & Dexterity | ||
| Total DOF (values differ) | 20 | — |
| Arm DOF (values differ) | 5 | — |
| Hand DOF (values differ) | 1 | — |
| Compute & AI | ||
| Onboard Compute (values differ) | Intel ATOM® E3845 | — |
| Compute Platform (values differ) | Intel ATOM® E3845 | — |
| VLM Capable (values differ) | none | — |
| Programming (values differ) | proprietary_app | — |
| Battery & Power | ||
| Runtime (values differ) | 12 hrs | — |
| Battery Capacity (values differ) | 0.8 kWh | — |
| Charging Time (values differ) | 8.3 hrs | — |
| Charging Method (values differ) | tethered | — |
| Safety | ||
| Human Detection Method (values differ) | vision human | — |
| Software | ||
| SDK Languages (values differ) | Python, C++, Java | — |
| ROS Support (values differ) | ros2 vendor | — |
| Open API (values differ) | limited rest | — |
| Reliability | ||
| Deployment Maturity (values differ) | production scale | — |
| IP Rating (values differ) | IPX0 | — |
| Commercial | ||
| Price (USD) (values differ) | $2,000 | $3,069 |
| Price Tier (values differ) | 20-40K | — |
| RaaS / Month (values differ) | $671 | — |
| Pricing Model (values differ) | capex | — |
| Production Pilots (values differ) | HSBC, Carrefour, Renault, Costa Cruise | — |
| Applications (values differ) | hospitality, eldercare_assistance, research | — |
Insufficient data for full comparison
The following fields had no data for any of the selected robots: Manufacturer Country, Payload, Payload (Peak), Arm Reach, Grip Strength, Manipulation Repeatability, Bimanual Coordination, Tool Use, Foundation Models, Imitation Learning, Teleoperation, Battery Swap, Avg Power Consumption, Force-Limited Arms, Fall Recovery, Fall Detection Response, Emergency Stops, Safe Speed Near Humans, Simulation Platforms, Air-Gap Capable, MTBF, Task Success Rate, Noise Level, Developer Unit Price, Delivery Lead Time, Warranty
About this comparison
Pepper vs Robot for Reception and Service / Humanoid AI Interactive Service Robot compares two robots in the humanoid category. All data is sourced from manufacturer spec sheets, verified deployments, and third-party filings; see our methodology for how the Robolist Trust Score is calculated.