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Pepper

Discontinued

Built by SoftBank Robotics · United States

Updated Jun 2026·methodology
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The Pepper is a Humanoid robot developed by SoftBank Robotics (United States), launched 2014, priced at $2,000 USD. Key specifications: form factor full bipedal, height 121 cm, weight 28 kg, mobility wheeled. The Pepper has been discontinued by the manufacturer.

Robo Index

BBB

Adequate evidence

8 of 10 signals present

Recomputed nightly from public data. Missing data is skipped, never zero-filled — and rankings are never for sale.

Weighted factors

average of the 8 scored · blanks don't count

Commercial maturity15%10/100
Deployment footprint22%unknown
Proven track record9%100/100
Spec completeness11%100/100
Company financial health15%100/100
Company maturity4%100/100
Manufacturer portfolio4%26/100
Media mentions (trailing 12 months)15%unknown
Independent recognition3%70/100
Market momentum1%40/100
Discontinued

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Overview

Pepper is a friendly humanoid robot designed to be a companion in the home and help customers at retail stores. It talks, gesticulates, and features voice and object recognition, omnidirectional mobility, and an emotion engine that infers user feelings based on facial expressions and tone of voice. Pepper supports twenty languages and includes a tablet display on its chest for information presentation.

Flagship features

  • Friendly and engaging, Pepper creates unique experiences and forms real relationships
  • Pepper attracts new customers, sparks real curiosity, and leaves a lasting impression
  • Pepper provides the latest product and promotional information to customers
  • Pepper helps employees be more effective by handling routine, repetitive tasks
  • Pepper gathers data over conversations to personalize responses and better address needs
  • Pepper works well with all pre-existing technology, extending the value of marketing solutions

Buyer decision signals

Deployments

1 known operator in Japan

Viability

$29.0B raisedest. 2004

Pepper World Paris exhibition

Price

$2,000

Specifications

Category: Humanoid
Form factor
full bipedal
Height
121 cm
Weight
28 kg
Mobility
wheeled
Walking speed
0.56 m/s
Total DOF
20
DOF / arm
5
DOF / hand
1
Battery
12 h
Charge time
8.33 h
Hot-swap battery
No
Onboard compute
Intel ATOM® E3845
Sensors
microphone, 2d_camera, 3d_sensor
LiDAR
No
F/T sensors
Yes
VLM on-board
Yes
Imitation learning
No
Bimanual
No
Stair climbing
Yes
Terrain
flat_indoor
Programming
proprietary app
ROS 1
Yes
ROS 2
No
API / SDK
Yes
SDK languages
Python, C++, Java
Maturity
production scale
Environments
indoor
Industries
healthcare, education, retail_service
Price tier
20-40K
Pricing model
purchase
VerifiedSelf-reportedEstimated

Company profile

Funding raised
$29.0B
Founded
2004

Detailed specifications

Motion & kinematics2
Arm Dof
3
Finger Dof
1
Power & battery1
Battery Capacity Kwh
0.795
Sensors2
Imu Count
2
Head Cameras
4
Other10
Height Mm
1210
Applications
food_service,eldercare_assistance
Sub Category
bipedal
Company Country
JP
Running Capable
static_walk
Microphone Count
4
Country Of Origin
JP
Operating Temp Max C
35
Operating Temp Min C
5
Additional Information
- Friendly and engaging, Pepper creates unique experiences and forms real relationships. - Pepper attracts new customers, sparks real curiosity, and leaves a lasting impression. - Pepper provides the latest product and promotional information to customers. - Pepper helps employees be more effective by handling routine, repetitive tasks. - Pepper gathers data over conversations to personalize responses and better address needs. - Pepper works well with all pre-existing technology, extending the value of marketing solutions. - Pepper improves the customer experience and helps businesses in retail, banking, education, hospitality, and healthcare.

Where to buy

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Company milestones

  • Apr 2017MilestonePepper World Paris exhibition
  • 2019DeploymentCincinnati/Northern Kentucky International Airport becomes an early Whiz customer
  • 2019PartnershipSoftBank Robotics America and Canon Solutions America partner on Whiz
  • 2019LaunchWhiz launches in North America
  • 2015PartnershipMicrosoft partnership for Pepper development
  • 2015DeploymentPepper reaches 500 company users in Japan
  • 2014LaunchPepper Robot Launched
  • 2014LaunchPepper joint development announced

More by SoftBank Robotics

In the news

Frequently asked questions

Who makes the Pepper?
The Pepper is developed by SoftBank Robotics, based in United States.
What type of robot is the Pepper?
The Pepper is a Humanoid robot made by SoftBank Robotics.
How much does the Pepper cost?
The Pepper is priced $2,000 USD.
When was the Pepper launched?
The Pepper was launched in 2014.
What are the key specifications of the Pepper?
Key specifications of the Pepper: form factor full bipedal, height 121 cm, weight 28 kg, mobility wheeled, walking speed 0.56 m/s.

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