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Delivery

Servi

Built by SoftBank Robotics · United States

Updated Jul 2026·methodology
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The Servi is a Delivery robot developed by SoftBank Robotics (United States), launched 2020. Key specifications: payload 30 kg, trays 3, compartment open trays, battery 10 h.

Robo Index

BBB

Adequate evidence

5 of 10 signals present

Recomputed nightly from public data. Missing data is skipped, never zero-filled — and rankings are never for sale.

Weighted factors

average of the 5 scored · blanks don't count

Commercial maturity20%unknown
Deployment footprint18%unknown
Proven track record12%60/100
Spec completeness12%100/100
Company financial health12%100/100
Company maturity8%100/100
Manufacturer portfolio6%51/100
Media mentions (trailing 12 months)6%unknown
Independent recognition4%unknown
Market momentum2%unknown

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Overview

Servi is a robot that delivers dishes to customers in restaurants. It can navigate through narrow spaces, avoid obstacles, and return to its charging station after delivery. It is designed for use in restaurants to improve service efficiency and reduce labor costs.

Flagship features

  • Improved customer service time
  • Increased productivity
  • Stable workforce assurance

Buyer decision signals

Viability

$29.0B raisedest. 2004

Pepper World Paris exhibition

Specifications

Category: Delivery
Payload
30 kg
Trays
3
Compartment
open trays
Battery
10 h
Min. aisle width
60 cm
Auto-dock
Yes
Navigation
lidar_slam
VerifiedSelf-reportedEstimated

Company profile

Funding raised
$29.0B
Founded
2004

Detailed specifications

Other15
Source Url
View Link
Record Type
robot
Max Speed Ms
0.8
Sub Category
food_delivery
言語対応
日本語 / 英語 / 韓国語
走行速度
約0.8m/秒
Company Country
JP
Industries Served
restaurant
Obstacle Avoidance
true
充電器定格入力
AC100~240V 50/60Hz
充電器定格出力
DC28.6V/8A
Additional Information
- Improved customer service time - Increased productivity - Stable workforce assurance - Numbers calculated based on case studies 1. Travel time between hall and pantry reduced from 10 minutes to 4 minutes 2. Customer service time increased by approximately 2 times 3. Labor costs reduced by up to approximately 430,000 yen
本体サイズ(Mm)
幅462 x 奥行き486 x 高さ1,046
トレー寸法(下段)
直径368mm(底面:直径322mm)
トレー寸法(上段/中段)
直径400mm(底面:直径376mm)

Where to buy

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Company milestones

  • Apr 2017MilestonePepper World Paris exhibition
  • 2019DeploymentCincinnati/Northern Kentucky International Airport becomes an early Whiz customer
  • 2019PartnershipSoftBank Robotics America and Canon Solutions America partner on Whiz
  • 2019LaunchWhiz launches in North America
  • 2015PartnershipMicrosoft partnership for Pepper development
  • 2015DeploymentPepper reaches 500 company users in Japan
  • 2014LaunchPepper Robot Launched
  • 2014LaunchPepper joint development announced

Frequently asked questions

Who makes the Servi?
The Servi is developed by SoftBank Robotics, based in United States.
What type of robot is the Servi?
The Servi is a Delivery robot made by SoftBank Robotics.
How much does the Servi cost?
Pricing for the Servi is not publicly listed — contact SoftBank Robotics for a quote.
When was the Servi launched?
The Servi was launched in 2020.
What are the key specifications of the Servi?
Key specifications of the Servi: payload 30 kg, trays 3, compartment open trays, battery 10 h, min. aisle width 60 cm.

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