Side-by-side comparison of Aibo (Sony) and Moxi (Diligent Robotics) — specs, pricing, Robolist Product Score, and verified deployments. Updated daily.
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Manufacturer Country

Year First Available

Verified Deployments

Price Range (USD)

Battery / Shift Runtime

Availability Status

Payload

Robot Weight

Compartment Type

Navigation Type

Max Speed

Battery Runtime

Auto Docking

Elevator API

Fleet Management

Floor Compatibility

Voice Interaction

Price (USD)

![]() | ||
|---|---|---|
| Layer 1: Identity & Trust | ||
| Manufacturer Country (values differ) | Japan | United States |
| Year First Available | 2018 | 2018 |
| Verified Deployments | 0 Deployments | 0 Deployments |
| Layer 2: Operational | ||
| Price Range (USD) (values differ) | $2,900 | $20,000 |
| Battery / Shift Runtime (values differ) | 2 hrs | — |
| Availability Status | ACTIVE | ACTIVE |
| Layer 3: Category Specific | ||
| Physical | ||
| Payload (values differ) | — | 15 kg |
| Robot Weight (values differ) | — | 40 kg |
| Compartment Type (values differ) | — | enclosed locked |
| Navigation & Safety | ||
| Navigation Type | other | other |
| Max Speed (values differ) | — | 5.4 m/s |
| Power | ||
| Battery Runtime (values differ) | 2 hrs | — |
| Auto Docking (values differ) | — | Yes |
| Integration | ||
| Elevator API (values differ) | — | Yes |
| Fleet Management (values differ) | — | centralized cloud |
| Floor Compatibility (values differ) | — | hard floor |
| Display & UX | ||
| Voice Interaction (values differ) | — | Yes |
| Commercial | ||
| Price (USD) (values differ) | $2,900 | $20,000 |
Insufficient data for full comparison
The following fields had no data for any of the selected robots: Tray Count, Dimensions, IP Rating, Min Passable Width, Charge Time, Hot-Swap Battery, PMS / POS Integration, Display Size, Noise Level, Languages Supported, RaaS / Month, Warranty
Frequently asked
Aibo is made by Sony, based in JP. Moxi is made by Diligent Robotics, based in US.
Aibo launched in 2018. Moxi launched in 2018.
Aibo is listed at $2,900. Moxi is listed at $20,000.
Aibo scores 49/100. Moxi scores 40/100. The Product Score blends specs, pricing transparency, verified deployments, and independent media coverage — see methodology for the full breakdown.
Both robots are classified as Hospitality Service on Robolist. Filters and ranking treat them as direct alternatives.
Hardware cost is one input. Hospitality Service TCO also includes integration, training, downtime, and end-of-life. Our breakdown: Service Robot TCO Across Hotels, Restaurants, Retail, and Senior Care.
Spec sheets only show part of the story. Useful vendor questions cover support, lifecycle, integration cost, and references. We have a buyer-focused checklist: Service Robot SLAs and Contract Red Flags.
Going deeper — picking the right robot
Service Robot TCO Across Hotels, Restaurants, Retail, and Senior Care
9 min readService Robots
Service Robot SLAs and Contract Red Flags
10 min readService Robots
Service Robot Pilot: A 60-Day Evaluation Framework
10 min readService Robots
Build vs buy vs lease: which model fits a first deployment
8 min readChoosing Your First Robot
The hidden specs vendors hope you'll miss
10 min readReading the Spec Sheet
Aibo vs Moxi compares two robots in the hospitality-service category. All data is sourced from manufacturer spec sheets, verified deployments, and third-party filings; see our methodology for how the Robolist Product Score is calculated.