72.7
Category
Hospitality / Service
Read the guide →Service robots for hotels, restaurants, and retail.
100+ robots ranked in this category
At a glance
Hospitality / Service buying guides
All guides →
Service Robots
Service Robot SLAs and Contract Red Flags
A service robot SLA is not the same as a SaaS uptime guarantee. Hardware fails in ways software doesn't. Support response times are useless without geographic c…
May 12, 202610 minBy Robolist Editorial
Service Robots
Service Robot Pilot: A 60-Day Evaluation Framework
The standard advice is a 90-day robot pilot. But at 90 days, most operators have spent 45 days in ramp-up and 45 days of actual operation — and the first 45 are…
May 12, 202610 minBy Robolist Editorial
Service Robots
Choosing Among Pudu, Bear Robotics, Keenon, and the Long Tail
BellaBot, Servi Plus, Keenon T10, OrionStar Lucki, and a dozen competitors all move trays from A to B. The differentiation lives in fleet software, support netw…
May 12, 20269 minBy Robolist Editorial
Top hospitality / service robots
All hospitality / service robots
131 of 131 shown
72.5
71.3
71.0
70.7
69.5
68.4
64.7
64.1
63.4
63.4
63.2
63.2
63.2
63.2
63.1
62.7
hospitality service
62.5
62.2
62.1
62.1
hospitality service
61.8
hospitality service
61.6
hospitality service
61.5
61.4
60.9
60.6
60.5
60.4
60.4
60.4
60.3
hospitality service
60.0
hospitality service
59.8
hospitality service
59.7
59.7
59.6
59.6
59.4
59.2
59.1
59.0
58.6
R1 Tour Guide Robot
Istituto Italiano di Tecnologia, Ericsson TelecomunicazioniPayload 1.5 kg
Price on request2024
58.5
58.2
58.1
57.8
57.7
57.7
Little Snow Welcome Reception Robot
Alpha Robot · CNPayload 100 kg · Speed 1.2 m/s
Price on request2024
57.3
57.1
56.9
56.8
56.8
56.6
Amy Reception and Greeting Robot
Alpha Robot · CNPayload 5 kg · Speed 1.2 m/s
Price on requestShipping
56.6
hospitality service
56.5
56.5
56.4
56.2
56.2
55.9
55.8
55.8
55.6
55.2
55.2
54.8
54.6
54.6
54.5
54.2
53.9
53.9
53.6
52.9
hospitality service
52.8
52.7
52.4
52.3
hospitality service
51.7
51.7
QB ROBOT (Model QB-ROBOT-89)
Guangzhou Aobo Information Technology · CNPayload 3 kg
Price on request2010
hospitality service
50.7
50.6
50.5
50.5
CW-F Delivery Service Robot
Shanghai Chuangwang Industrial · CNPayload 10 kg · Speed 1.8 m/s
$3,680estShipping
hospitality service
49.7
49.6
49.5
hospitality service
49.5
49.2
hospitality service
49.1
48.9
48.2
48.2
48.2
48.1
48.1
48.0
47.9
47.5
Peipei2 Service Robot
Xiamen Muka Intelligent Technology · CNPayload 3 kg · Speed 1.8 m/s
$7,550estShipping
hospitality service
47.3
47.2
47.2
46.7
46.2
hospitality service
46.1
46.0
HT-R1 Hotel Service Robot / Delivery…
Zhengzhou Hento Machinery · CNPayload 50 kg · Speed 1.2 m/s
$4,049estShipping
46.0
45.7
45.7
45.7
45.1
45.1
44.8
44.5
hospitality service
44.3
44.1
44.1
43.8
43.6
42.8
hospitality service
42.4
42.3
hospitality service
41.7
41.3
40.8
40.8
40.7
hospitality service
39.5
FL-Luna Intelligent Welcome Robot
Henan Linkwin Food MachineryPayload 5 kg · Speed 1.2 m/s
$2,999estShipping
37.3
How this category compares
131 models| Metric | Median | Typical range | Highest | Models |
|---|---|---|---|---|
| Payload | 20 kg | 4.7–40 kg | 635 kg | 80 of 131 |
| Speed | 1.2 m/s | 1–1.39 m/s | 5.4 m/s | 73 of 131 |
| Weight | 45 kg | 30–69.5 kg | 1,000 kg | 103 of 131 |
▸Show distributions (3 charts)
Payload
80 of 131 modelsMedian
20 kg
Typical range
4.7–40
kg
Highest
635 kg
Middle half
8.4×
spread across the middle 50%
1.0 kgMedian 20.0 kg635.0 kg
| Range | Count |
|---|---|
| 1.0 kg–1.7 kg | 4 |
| 1.7 kg–2.9 kg | 3 |
| 2.9 kg–5.0 kg | 20 |
| 5.0 kg–8.6 kg | 1 |
| 8.6 kg–14.7 kg | 8 |
| 14.7 kg–25.2 kg | 13 |
| 25.2 kg–43.1 kg | 13 |
| 43.1 kg–73.9 kg | 6 |
| 73.9 kg–126.5 kg | 5 |
| 126.5 kg–216.6 kg | 0 |
| 216.6 kg–370.9 kg | 4 |
| 370.9 kg–635.0 kg | 3 |
Speed
73 of 131 modelsMedian
1.2 m/s
Typical range
1–1.39
m/s
Highest
5.4 m/s
Middle half
1.4×
spread across the middle 50%
0.28 m/sMedian 1.20 m/s5.40 m/s
| Range | Count |
|---|---|
| 0.28 m/s–0.71 m/s | 8 |
| 0.71 m/s–1.13 m/s | 18 |
| 1.13 m/s–1.56 m/s | 34 |
| 1.56 m/s–1.99 m/s | 3 |
| 1.99 m/s–2.41 m/s | 6 |
| 2.41 m/s–2.84 m/s | 1 |
| 2.84 m/s–3.27 m/s | 1 |
| 3.27 m/s–3.69 m/s | 0 |
| 3.69 m/s–4.12 m/s | 0 |
| 4.12 m/s–4.55 m/s | 1 |
| 4.55 m/s–4.97 m/s | 0 |
| 4.97 m/s–5.40 m/s | 1 |
Weight
103 of 131 modelsMedian
45 kg
Typical range
30–69.5
kg
Highest
1,000 kg
Middle half
2.3×
spread across the middle 50%
0.6 kgMedian 45.0 kg1000.0 kg
| Range | Count |
|---|---|
| 0.6 kg–1.0 kg | 3 |
| 1.0 kg–2.0 kg | 1 |
| 2.0 kg–3.6 kg | 3 |
| 3.6 kg–6.8 kg | 2 |
| 6.8 kg–12.7 kg | 2 |
| 12.7 kg–23.7 kg | 8 |
| 23.7 kg–44.2 kg | 31 |
| 44.2 kg–82.4 kg | 34 |
| 82.4 kg–153.8 kg | 9 |
| 153.8 kg–287.1 kg | 4 |
| 287.1 kg–535.8 kg | 4 |
| 535.8 kg–1000.0 kg | 2 |
| Model | Score | Payload (kg) | Speed (m/s) | Weight (kg) |
|---|---|---|---|---|
| CLOi ServeBot | 72.7 | 30 | 1.2 | 60 |
| CLOi GuideBot | 72.5 | — | 1 | 80 |
| EMIEW3 | 71.3 | 15 | 1.67 | 15 |
| Moxi | 71.0 | 15 | 5.4 | 40 |
| TUG | 70.7 | 635 | 0.76 | — |
| Temi | 69.5 | 60 | 1 | 55 |
| Mini delivery | 68.4 | — | — | 21 |
| HolaBot | 64.7 | 60 | 1.5 | — |
| Bot Care | 64.1 | 10 | — | 120 |
| KettyBot | 63.4 | 30 | 1.2 | 35 |
| FlashBot | 63.4 | 10 | 1.5 | 60 |
| BUTLERBOT W3 | 63.2 | 20 | 0.8 | 48 |
| DINERBOT T3 | 63.2 | 40 | 1 | 71 |
| KEENON S100 | 63.2 | 100 | 1 | 87.5 |
| LOVOT | 63.2 | 4 | 0.28 | 4.2 |
| Promobot V.4 | 63.1 | — | 1 | 130 |
| DINERBOT T10 | 62.7 | 40 | 1 | 58 |
| BellaBot | 62.5 | 40 | 1.2 | 55 |
| RUN | 62.2 | 500 | — | 1.5 |
| Keenon XMAN‑R1 | 62.1 | 3 | 2.9 | 110 |