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The Bot Care is a Hospitality robot developed by Samsung Electronics Co., Ltd. — Robotics Team (South Korea), launched 2019. Key specifications: type food running, payload 60 kg, trays 4, compartment open tray.

RoboScore

64.1/ 100

Strong evidence

No confirmed deployment on record — this score reflects the rest of the record, not verified adoption.

6 of 9 signals present

Recomputed nightly from public data. Missing data is skipped, never zero-filled — and rankings are never for sale.

Weighted factors

average of the 6 scored · blanks don't count

Commercial maturity20%100/100
Deployment footprint20%unknown
Proven track record12%70/100
Spec completeness12%98/100
Company financial health12%unknown
Company maturity8%35/100
Manufacturer portfolio6%41/100
Media mentions (trailing 12 months)6%unknown
Independent recognition4%unknown

Not in the Hospitality standing. The standings cover robots first sold from 2020 onward, and this one launched in 2019. Its Robo Score above is unaffected — the score is the evidence, the standing is only who it is listed against.

See the Hospitality standing

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Overview

Leveraging Human Intervention for Continuously Personalized AI Robot: UX Innovation Lab at Samsung Research Wins HCI Korea 2021 Best Paper Award

At a glance

  • Built for warehouse transport, assembly and inspection
  • Used across hospitality, healthcare and logistics
  • Programmed through python and ROS
  • Compatible with ROS
  • Rated for operation at 0°C to 45°C
  • Backed by a 2-year warranty

Buyer decision signals

Viability

est. 2019

EX1 featured in mobility research coverage

Price

purchase

Availability

prototype2-yr warranty

Specifications

Category: Hospitality
Type
food running
Payload
60 kg
Trays
4
Compartment
open tray
Temp control
No
Noise
65 dB
Elevator API
No
Elevator protocol
none
Navigation
slam natural
Runtime
≥ 8 h
Pricing model
unknown
VerifiedSelf-reportedEstimated

Company profile

Founded
2019

Detailed specifications

What it is built for7
Applications
warehouse transport,assembly,inspection,cleaning,eldercare assistance,hospitality,construction,research,teleoperation,hazardous env
Sub Category
humanoid
Mobility Type
bipedal
Industries Served
automotive,logistics 3pl,ecommerce fulfillment,manufacturing,research academic,healthcare,retail service,defense government,consumer
Terrain Capability
flat indoor,mild incline,rough indoor
Floor Compatibility
hard floor
Deployment Environment
both
Size & capacity1
Dimensions Mm
500x600x1200
Movement & precision1
Stair Climbing
production ready
Power & runtime3
Auto Docking
true
Auto Charging
true
Charge Time Hours
4
Controls & integration3
Api Available
true
Ros Compatible
true
Programming Interface
code python,code ros,no code gui,visual block,teleoperation
Safety & certification4
Operating Temp
0°C to 45°C
Tactile Sensing
none
Force Torque Sensors
wrist only
Safety Certification
CE,ISO 10218
Buying & support7
Price Tier
40-80K
Datasheet Url
Preview PDF online
Model Variants
Standard,Heavy Duty
Warranty Years
2
Deployment Count
150
Availability Status
prototype
Countries Available
US,EU,Asia
Other details13
Elevator Api
none
Battery Runtime
8+ hours
Computing Power
275 TOPS
Elevator Capable
false
Fleet Management
single dashboard
Hot Swap Battery
false
Voice Interaction
false
Endpoint Precision
0.1mm
Pms Pos Integration
false
Min Passable Width Cm
60
Additional Information 1
- Advanced balance control for stair navigation - IPX5 waterproof rating for outdoor use - Suitable for industrial, healthcare, hospitality, and logistics applications
Additional Information 2
- Advanced balance control for stair navigation - IPX5 waterproof rating for outdoor use - Suitable for industrial, healthcare, hospitality, and logistics applications
Tactile Sensing Coverage
none

Who runs it· deployment evidence

No deployment evidence on file

A deployment is recorded when a public source names the customer, or the maker confirms it. Nothing here counts against this robot.

7 other robots in this category have one.

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Where to buy

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No authorized seller is listed for this robot yet — request a quote below and we’ll connect you with Samsung Electronics Co., Ltd. — Robotics Team or an authorized seller.

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Your request goes to Samsung Electronics Co., Ltd. — Robotics Team.

Every authorized seller serving your region is shown equally — placement is never sold, and this data never affects a robot’s score. A seller’s absence here doesn’t mean they aren’t authorized.

Company milestones

  • Jan 2024MilestoneEX1 featured in mobility research coverage
  • 2024MilestoneFuture Robotics Office created
  • 2024LaunchSamsung plans EX1 market launch in 2024
  • 2024MilestoneEX1 university collaboration reported
  • 2022MilestoneBot Handy featured in Samsung Research CES 2022 tech trio
  • 2022MilestoneRobotics business team established
  • 2021LaunchSamsung Bot Handy introduced at CES 2021
  • 2019LaunchWearable exoskeleton robot unveiled

More by Samsung Electronics Co., Ltd. — Robotics Team

Frequently asked questions

Who makes the Bot Care?
The Bot Care is developed by Samsung Electronics Co., Ltd. — Robotics Team, based in South Korea.
What type of robot is the Bot Care?
The Bot Care is a Hospitality robot made by Samsung Electronics Co., Ltd. — Robotics Team.
How much does the Bot Care cost?
Pricing for the Bot Care is not publicly listed — contact Samsung Electronics Co., Ltd. — Robotics Team for a quote.
When was the Bot Care launched?
The Bot Care was launched in 2019.
What are the key specifications of the Bot Care?
Key specifications of the Bot Care: type food running, payload 60 kg, trays 4, compartment open tray, temp control No.

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Samsung Electronics Co., Ltd. — Robotics Team

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