#3 of 72 ranked Hospitality robots (132 listed)#38 on the Robots list (all categories)
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Humanoid Robot “EMIEW3” is able to stand up by itself - Hitachi
EMIEW3 demo for Hitachi Celebrate Science Day - Hitachi
RoboScore
Out of 100. Checks on sales, customers, specs and track record.
Very strong evidence
6 of 9 checks have data
Updated daily from public data. Missing data is skipped, never counted as zero.
What counts
Average of the 6 checks with data. Checks without data are left out.
Overview
EMIEW3 (Excellent Mobility and Interactive Existence as Workmate) is a humanoid service robot developed by Hitachi, designed to assist people in public spaces such as airports, train stations, retail stores, and offices. Launched in 2016, EMIEW3 features a compact and lightweight design standing 90 cm tall and weighing 15 kg. It moves smoothly at human walking speed (up to 6 km/h) using a unique four-wheel locomotion system that includes wheels plus smaller casters on each foot for improved balance and maneuverability. The robot is equipped with advanced sensors including a 14-channel microphone array, HD cameras, laser range finders (LiDAR), gyroscopes, and environmental sensors, enabling it to recognize and respond to human voices in Japanese, English, and Chinese. EMIEW3 integrates with a cloud-based robotics IT platform (“remote brain”) for intelligent processing, allowing it to provide real-time customer service, guidance, and information.
Flagship features
- Developed to assist in information services and user interaction in public spaces
- Equipped with a topple-restore function for safety
- Utilizes a cloud-based platform for data processing and coordination with external systems
- Designed for environments such as airports and commercial facilities
- Collaborates with customers to refine functionalities based on real-world needs
Will it fit your job?
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At a glance
Specifications
From the makerCheckedEstimated- Concierge
- Ja, en, zh
- Unknown
- Slam natural
- Unknown
- 15 kg
- 1.66667 m/s
Carries more than 46% of 81 Hospitality robots with this spec
Faster than 82% of 73 Hospitality robots with this spec
Detailed specifications
What it is built for3
- Applications
- customer assistance
- airports,retail,offices,public facilities
- indoor
Size & capacity1
- Height Mm
- 900
Movement & precision5
- 1
- 23
- 5
- 1
- 1.67
Sensing & perception10
- 3d
- Yes
- Lidar Count
- 1
- Camera Count
- 2
- rgb
- HD cameras,laser range finder (LiDAR),14-channel microphone array,gyroscope,environmental sensors
- Yes
- Yes
- Yes
- cloud
Controls & integration3
- On-board computer for control and network communication
- Yes
- wifi
Buying & support2
- Datasheet Url
- Preview PDF online
- Availability Status
- available
Other details3
- Max Speed Kmh
- 6
- Fleet Management
- Yes
- Locomotion System
- four-wheel locomotion
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Company milestones(estimated)
- Apr 2023PartnershipRobotic SI business merger announced
- 2021AcquisitionKyoto Robotics acquired
- Jan 2017MilestoneEMIEW3 described in public video as part of a cloud-connected robot platform
- Jan 2011LaunchEMIEW3 shown as a humanoid service robot for stores and public facilities
- Not yet on fileMilestoneFounded Hitachi
- Not yet on fileMilestoneBecame independent company
Compare with
More by Hitachi
Hitachi in the news
the maker2 events · last 12 months
- Mar 23Hitachi Establishes AI Robot Demonstration Hub in Tokyo, Aims to Reduce Work Time by Up to 80% to Alleviate Labor Shortages
- Dec 18 '25Hitachi to employ AI humanoid robots as Japan seeks homegrown tech
Hitachi in the news
the maker2 events · last 12 months
News about Hitachi, the maker, not about this robot specifically, except rows marked this robot. Collected and classified independently across 2 outlets, so a maker cannot add to it. It never changes this robot's RoboScore (the evidence half of the RoboIndex) and it can move it up a board by at most 15 points. See all Hitachi news
Frequently asked questions
- Who makes the EMIEW3?
- The EMIEW3 is developed by Hitachi, based in Japan.
- What type of robot is the EMIEW3?
- The EMIEW3 is a Hospitality robot made by Hitachi.
- How much does the EMIEW3 cost?
- Pricing for the EMIEW3 is not publicly listed. Contact Hitachi for a quote.
- When was the EMIEW3 launched?
- The EMIEW3 was launched in 2016.
- What are the key specifications of the EMIEW3?
- Key specifications of the EMIEW3: type concierge, payload 15 kg, top speed 1.66667 m/s, languages ja, en, zh, elevator protocol unknown.
Reviews for EMIEW3
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