The EMIEW3 is a Hospitality robot developed by Hitachi (Japan), launched 2016. Key specifications: type concierge, payload 15 kg, top speed 1.66667 m/s, languages ja, en, zh.
RoboScore
Very strong evidence
6 of 9 signals present
Recomputed nightly from public data. Missing data is skipped, never zero-filled — and rankings are never for sale.
Weighted factors
average of the 6 scored · blanks don't count
Not in the Hospitality standing. The standings cover robots first sold from 2020 onward, and this one launched in 2016. Its Robo Score above is unaffected — the score is the evidence, the standing is only who it is listed against.
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Overview
EMIEW3 (Excellent Mobility and Interactive Existence as Workmate) is a humanoid service robot developed by Hitachi, designed to assist people in public spaces such as airports, train stations, retail stores, and offices. Launched in 2016, EMIEW3 features a compact and lightweight design standing 90 cm tall and weighing 15 kg. It moves smoothly at human walking speed (up to 6 km/h) using a unique four-wheel locomotion system that includes wheels plus smaller casters on each foot for improved balance and maneuverability. The robot is equipped with advanced sensors including a 14-channel microphone array, HD cameras, laser range finders (LiDAR), gyroscopes, and environmental sensors, enabling it to recognize and respond to human voices in Japanese, English, and Chinese. EMIEW3 integrates with a cloud-based robotics IT platform (“remote brain”) for intelligent processing, allowing it to provide real-time customer service, guidance, and information.
Flagship features
- Developed to assist in information services and user interaction in public spaces
- Equipped with a topple-restore function for safety
- Utilizes a cloud-based platform for data processing and coordination with external systems
- Designed for environments such as airports and commercial facilities
- Collaborates with customers to refine functionalities based on real-world needs
Buyer decision signals
Deployments
Haneda Airport
Viability
Robotic SI business merger announced
Availability
Specifications
Category: Hospitality- Type
- concierge
- Payload
- 15 kg
- Top speed
- 1.66667 m/s
- Languages
- ja, en, zh
- Elevator protocol
- unknown
- Navigation
- slam natural
- Pricing model
- unknown
Company profile
- Founded
- 1910
Detailed specifications
What it is built for3
- Applications
- customer assistance
- Industries Served
- airports,retail,offices,public facilities
- Deployment Environment
- indoor
Size & capacity1
- Height Mm
- 900
Movement & precision5
- Hand Dof
- 1
- Dof Total
- 23
- Dof Per Arm
- 5
- Dof Per Hand
- 1
- Walking Speed Ms
- 1.67
Controls & integration2
- Sensor Suite
- HD cameras,laser range finder (LiDAR),14-channel microphone array,gyroscope,environmental sensors
- Onboard Compute
- On-board computer for control and network communication
Buying & support2
- Datasheet Url
- Preview PDF online
- Availability Status
- available
Other details2
- Max Speed Kmh
- 6
- Locomotion System
- four-wheel locomotion
Who runs it· deployment evidence
1 on record · none maker-verified yet. Each links to its source — open it and judge.
- Haneda Airport· Japansource ↗
Where to buy
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Company milestones
- Apr 2023PartnershipRobotic SI business merger announced
- Jan 2017MilestoneEMIEW3 described in public video as part of a cloud-connected robot platform
- Jan 2011LaunchEMIEW3 shown as a humanoid service robot for stores and public facilities
- 2021AcquisitionKyoto Robotics acquired
- —MilestoneFounded Hitachi
- —MilestoneBecame independent company
Compare with peers
More by Hitachi
More videos
Humanoid Robot “EMIEW3” is able to stand up by itself - Hitachi
EMIEW3 demo for Hitachi Celebrate Science Day - Hitachi
In the news
- Hitachi Showcases EMIEW3 Robot Technology at 2017 Halcyon Dialogue VIP Robotics Showcase
Hitachi Global · Sep 5, 2025
- Hitachi's EMIEW3 Robot Has a Beating Heart and Just Try to Tip It Over
mic.com · Apr 12, 2016
Frequently asked questions
- Who makes the EMIEW3?
- The EMIEW3 is developed by Hitachi, based in Japan.
- What type of robot is the EMIEW3?
- The EMIEW3 is a Hospitality robot made by Hitachi.
- How much does the EMIEW3 cost?
- Pricing for the EMIEW3 is not publicly listed — contact Hitachi for a quote.
- When was the EMIEW3 launched?
- The EMIEW3 was launched in 2016.
- What are the key specifications of the EMIEW3?
- Key specifications of the EMIEW3: type concierge, payload 15 kg, top speed 1.66667 m/s, languages ja, en, zh, elevator protocol unknown.
Reviews for EMIEW3
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