Overview
EMIEW3 (Excellent Mobility and Interactive Existence as Workmate) is a humanoid service robot developed by Hitachi, designed to assist people in public spaces such as airports, train stations, retail stores, and offices. Launched in 2016, EMIEW3 features a compact and lightweight design standing 90 cm tall and weighing 15 kg. It moves smoothly at human walking speed (up to 6 km/h) using a unique four-wheel locomotion system that includes wheels plus smaller casters on each foot for improved balance and maneuverability. The robot is equipped with advanced sensors including a 14-channel microphone array, HD cameras, laser range finders (LiDAR), gyroscopes, and environmental sensors, enabling it to recognize and respond to human voices in Japanese, English, and Chinese. EMIEW3 integrates with a cloud-based robotics IT platform (“remote brain”) for intelligent processing, allowing it to provide real-time customer service, guidance, and information.
Flagship features
- Developed to assist in information services and user interaction in public spaces
- Equipped with a topple-restore function for safety
- Utilizes a cloud-based platform for data processing and coordination with external systems
- Designed for environments such as airports and commercial facilities
- Collaborates with customers to refine functionalities based on real-world needs
Specifications
Category: Hospitality- Type
- concierge
- Payload
- 15 kg
- Top speed
- 1.66667 m/s
- Languages
- ja, en, zh
- Elevator protocol
- unknown
- Navigation
- slam natural
- Pricing model
- unknown
Detailed specifications
Motion & kinematics4
- Hand Dof
- 1
- Dof Total
- 23
- Dof Per Arm
- 5
- Dof Per Hand
- 1
Sensors1
- Sensor Suite
- HD cameras,laser range finder (LiDAR),14-channel microphone array,gyroscope,environmental sensors
Compute1
- Onboard Compute
- On-board computer for control and network communication
Other12
- Height Mm
- 900
- Applications
- customer_assistance
- Datasheet Url
- Preview PDF online
- Max Speed Kmh
- 6
- Company Country
- JP
- Deployment Notes
- EMIEW3 assists lost tourists, guides customers in retail environments, supports office workers, and engages visitors in public facilities.
- Walking Speed Ms
- 1.67
- Industries Served
- airports,retail,offices,public facilities
- Locomotion System
- four-wheel locomotion
- Availability Status
- available
- Additional Information
- - Developed to assist in information services and user interaction in public spaces. - Equipped with a topple-restore function for safety. - Utilizes a cloud-based platform for data processing and coordination with external systems. - Designed for environments such as airports and commercial facilities. - Collaborates with customers to refine functionalities based on real-world needs.
- Deployment Environment
- indoor
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