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Hospitality

PAUL

Built by MetraLabs · Germany

Updated Jun 2026·methodology
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The PAUL is a Hospitality robot developed by MetraLabs (Germany), launched 2023, priced at $8,176 USD. Key specifications: payload 250 kg, screen 15", pricing model purchase.

Robo Index

A

Strong evidence

6 of 10 signals present

Recomputed nightly from public data. Missing data is skipped, never zero-filled — and rankings are never for sale.

Weighted factors

average of the 6 scored · blanks don't count

Commercial maturity20%85/100
Deployment footprint18%unknown
Proven track record12%30/100
Spec completeness12%100/100
Company financial health12%unknown
Company maturity8%100/100
Manufacturer portfolio6%81/100
Media mentions (trailing 12 months)6%unknown
Independent recognition4%unknown
Market momentum2%20/100
PAUL gallery image 1

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Overview

Interactive visitor guide robot for museum environments and cultural institutions.

Flagship features

  • High-precision hand tracking with millimeter-level accuracy
  • Integrated haptic feedback for real-time tactile response
  • Full anatomical hand with 25 degrees of freedom
  • Modular and multi-user design
  • Fast and persistent calibration
  • Extended integration with Unreal Engine, Unity, and MotionBuilder

Buyer decision signals

Viability

est. 2001

Kmart plans TORY rollout across Australia and New Zealand

Price

$8,176

Availability

available

Specifications

Category: Hospitality
Payload
250 kg
Screen
15"
Pricing model
purchase
VerifiedSelf-reportedEstimated

Company profile

Founded
2001

Detailed specifications

Power & battery1
Charge Time Hours
2
Sensors1
Rotating Camera
360° View
Other13
Night Mode
Infrared Camera
Sub Category
intralogistics_transport
Auto Charging
true
Dimensions Mm
472 mm (L) x 640 mm (W) x 905 mm (H)
Specs Sources
View Link
Video Storage
Memory Card + Cloud Storage
Company Country
US
Operating System
Android
Industries Served
manufacturing,logistics
Specs Source Pass
phase_d_detect_enrich
Availability Status
available
Charging Time Hours
5
Additional Information
- High-precision hand tracking with millimeter-level accuracy - Integrated haptic feedback for real-time tactile response - Full anatomical hand with 25 degrees of freedom - Modular and multi-user design - Fast and persistent calibration - Extended integration with Unreal Engine, Unity, and MotionBuilder - Full SDK support for custom development

Where to buy

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Company milestones

  • 2021DeploymentKmart plans TORY rollout across Australia and New Zealand
  • 2021DeploymentKmart plans fleet-wide TORY rollout
  • 2015DeploymentTORY permanently deployed at ADLER
  • 2015DeploymentADLER permanent TORY deployment begins
  • 2010Awardit-innovation prize
  • 2007AwardThuringian Research Award
  • 2007PartnershipExport to USA, China, and Australia
  • 2007LaunchFirst interactive shopping robot launched

Frequently asked questions

Who makes the PAUL?
The PAUL is developed by MetraLabs, based in Germany.
What type of robot is the PAUL?
The PAUL is a Hospitality robot made by MetraLabs.
How much does the PAUL cost?
The PAUL is priced $8,176 USD.
When was the PAUL launched?
The PAUL was launched in 2023.
What are the key specifications of the PAUL?
Key specifications of the PAUL: payload 250 kg, screen 15", pricing model purchase.

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