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TUG

Built by Aethon · United States

Updated May 2026·methodology
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The TUG is a Hospitality robot developed by Aethon (United States), launched 2022, priced at $107,500 USD. Key specifications: type mixed, payload 453 kg, compartment enclosed locked, top speed 0.76 m/s.

Robo Index

A

Strong evidence

6 of 10 signals present

Recomputed nightly from public data. Missing data is skipped, never zero-filled — and rankings are never for sale.

Weighted factors

average of the 6 scored · blanks don't count

Commercial maturity20%100/100
Deployment footprint18%unknown
Proven track record12%40/100
Spec completeness12%100/100
Company financial health12%unknown
Company maturity8%100/100
Manufacturer portfolio6%26/100
Media mentions (trailing 12 months)6%unknown
Independent recognition4%unknown
Market momentum2%unknown

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Overview

TUG is an autonomous mobile robot designed for hospital delivery operations. It ferries food, linens, medications, and blood samples through hospital hallways using sensors and Wi-Fi navigation. The temperature-controlled units feature fingerprint security scanners and can log approximately 500 miles per day across hospital facilities, saving staff time and energy while allowing them to spend more time with patients.

Flagship features

  • Omnidirectional locomotion
  • Automatic drop off and pickup of carts
  • Can travel on irregular concrete floors
  • Navigates on internal map of facility using laser
  • Multiple dispatch modes: Scheduled, Touchscreen ad-hoc, Multi-stop 'milk runs', Handheld ad-hoc requests, Manufacturing system messages
  • 24x7 improved productivity

Buyer decision signals

Deployments

2 known operators across 2 countries

Sheraton Los Angeles San Gabriel Hotel, StarHub and ST Kinetics

Viability

est. 1967

Acquired by ST Engineering

Price

$107,500

Availability

available

Specifications

Category: Hospitality
Type
mixed
Payload
453 kg
Compartment
enclosed locked
Top speed
0.76 m/s
Elevator protocol
unknown
Navigation
slam natural
Runtime
10 h
Pricing model
unknown
VerifiedSelf-reportedEstimated

Company profile

Founded
1967

Detailed specifications

Compute1
Pms Pos Integration
true
Other17
Price Tier
40-80K
Applications
hospital_transport
Auto Docking
true
Elevator Api
local_api
Max Speed Ms
0.76
Sub Category
hospital_transport
Auto Charging
true
Datasheet Url
View Link
Dimensions Mm
1168.4x1168.4x1168.4
Company Country
US
Deployment Notes
Commonly deployed in hospitals for delivering materials and supplies.
Elevator Capable
true
Fleet Management
centralized_cloud
Industries Served
hospital
Availability Status
available
Floor Compatibility
hard_floor,irregular_concrete
Additional Information
- Omnidirectional locomotion - Automatic drop off and pickup of carts - Can travel on irregular concrete floors - Navigates on internal map of facility using laser - Multiple dispatch modes: Scheduled, Touchscreen ad-hoc, Multi-stop 'milk runs', Handheld ad-hoc requests, Manufacturing system messages - 24x7 improved productivity - Auto docks and auto charges

Who runs it· deployment evidence

2 on record · none maker-verified yet. Each links to its source — open it and judge.

  • Sheraton Los Angeles San Gabriel Hotel· United States8 unitssource ↗
  • StarHub and ST Kinetics· Singaporesource ↗
Verified — maker-confirmedReported — in a public source, not maker-confirmed

Where to buy

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Company milestones

  • Jul 2017AcquisitionAcquired by ST Engineering
  • 2004MilestoneAethon says it has led mobile robotics since 2004
  • DeploymentT3 robots in use at Mercy Hospital
  • MilestoneAethon T3 described for hospital, warehouse, and facility use
  • MilestoneAethon says T3 and T3XL were already deployed before T4G launch
  • DeploymentSheraton Los Angeles San Gabriel Hotel plans 8 TUG robots
  • MilestoneAethon TUG introduced as flagship product
  • PartnershipStarHub and ST Kinetics announce TUG deployment partnership

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Frequently asked questions

Who makes the TUG?
The TUG is developed by Aethon, based in United States.
What type of robot is the TUG?
The TUG is a Hospitality robot made by Aethon.
How much does the TUG cost?
The TUG is priced $107,500 USD.
When was the TUG launched?
The TUG was launched in 2022.
What are the key specifications of the TUG?
Key specifications of the TUG: type mixed, payload 453 kg, compartment enclosed locked, top speed 0.76 m/s, elevator protocol unknown.

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