The TUG is a Hospitality robot developed by Aethon (United States), launched 2022, priced at $107,500 USD. Key specifications: type mixed, payload 453 kg, compartment enclosed locked, top speed 0.76 m/s.
Robo Index
Strong evidence
6 of 10 signals present
Recomputed nightly from public data. Missing data is skipped, never zero-filled — and rankings are never for sale.
Weighted factors
average of the 6 scored · blanks don't count
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Overview
TUG is an autonomous mobile robot designed for hospital delivery operations. It ferries food, linens, medications, and blood samples through hospital hallways using sensors and Wi-Fi navigation. The temperature-controlled units feature fingerprint security scanners and can log approximately 500 miles per day across hospital facilities, saving staff time and energy while allowing them to spend more time with patients.
Flagship features
- Omnidirectional locomotion
- Automatic drop off and pickup of carts
- Can travel on irregular concrete floors
- Navigates on internal map of facility using laser
- Multiple dispatch modes: Scheduled, Touchscreen ad-hoc, Multi-stop 'milk runs', Handheld ad-hoc requests, Manufacturing system messages
- 24x7 improved productivity
Buyer decision signals
Deployments
Sheraton Los Angeles San Gabriel Hotel, StarHub and ST Kinetics
Viability
Acquired by ST Engineering
Price
Availability
Specifications
Category: Hospitality- Type
- mixed
- Payload
- 453 kg
- Compartment
- enclosed locked
- Top speed
- 0.76 m/s
- Elevator protocol
- unknown
- Navigation
- slam natural
- Runtime
- 10 h
- Pricing model
- unknown
Company profile
- Founded
- 1967
Detailed specifications
Compute1
- Pms Pos Integration
- true
Other17
- Price Tier
- 40-80K
- Applications
- hospital_transport
- Auto Docking
- true
- Elevator Api
- local_api
- Max Speed Ms
- 0.76
- Sub Category
- hospital_transport
- Auto Charging
- true
- Datasheet Url
- View Link
- Dimensions Mm
- 1168.4x1168.4x1168.4
- Company Country
- US
- Deployment Notes
- Commonly deployed in hospitals for delivering materials and supplies.
- Elevator Capable
- true
- Fleet Management
- centralized_cloud
- Industries Served
- hospital
- Availability Status
- available
- Floor Compatibility
- hard_floor,irregular_concrete
- Additional Information
- - Omnidirectional locomotion - Automatic drop off and pickup of carts - Can travel on irregular concrete floors - Navigates on internal map of facility using laser - Multiple dispatch modes: Scheduled, Touchscreen ad-hoc, Multi-stop 'milk runs', Handheld ad-hoc requests, Manufacturing system messages - 24x7 improved productivity - Auto docks and auto charges
Who runs it· deployment evidence
2 on record · none maker-verified yet. Each links to its source — open it and judge.
- Sheraton Los Angeles San Gabriel Hotel· United States8 unitssource ↗
- StarHub and ST Kinetics· Singaporesource ↗
Where to buy
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Company milestones
- Jul 2017AcquisitionAcquired by ST Engineering
- 2004MilestoneAethon says it has led mobile robotics since 2004
- —DeploymentT3 robots in use at Mercy Hospital
- —MilestoneAethon T3 described for hospital, warehouse, and facility use
- —MilestoneAethon says T3 and T3XL were already deployed before T4G launch
- —DeploymentSheraton Los Angeles San Gabriel Hotel plans 8 TUG robots
- —MilestoneAethon TUG introduced as flagship product
- —PartnershipStarHub and ST Kinetics announce TUG deployment partnership
Compare with peers
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Frequently asked questions
- Who makes the TUG?
- The TUG is developed by Aethon, based in United States.
- What type of robot is the TUG?
- The TUG is a Hospitality robot made by Aethon.
- How much does the TUG cost?
- The TUG is priced $107,500 USD.
- When was the TUG launched?
- The TUG was launched in 2022.
- What are the key specifications of the TUG?
- Key specifications of the TUG: type mixed, payload 453 kg, compartment enclosed locked, top speed 0.76 m/s, elevator protocol unknown.
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