The TUG is a Hospitality robot developed by Aethon (United States), launched 2022, listed at $107,500 USD (unverified). Key specifications: type mixed, payload 453 kg, compartment enclosed locked, top speed 0.76 m/s.
RoboScore
Very strong evidence
6 of 9 signals present
Recomputed nightly from public data. Missing data is skipped, never zero-filled — and rankings are never for sale.
Weighted factors
average of the 6 scored · blanks don't count
Ranked #3 of 103 in the Hospitality standing.
See the standingWhere it has stood70 days · best #1 · worst #18
3 days of that is about TUG itself:
- 9 Sept RoboScore rose 9.76 — its evidence changed.
- 11 Sept RoboScore fell 0.08 — its evidence changed.
- 13 Sept RoboScore rose 0.52 — its evidence changed.
One reading per day since 3 Aug, when the current ordering began. The rank above is the reading for 13 Oct, taken against 103 robots — the standing itself is live, so a robot added since then counts there and not here yet.
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Overview
TUG is an autonomous mobile robot designed for hospital delivery operations. It ferries food, linens, medications, and blood samples through hospital hallways using sensors and Wi-Fi navigation. The temperature-controlled units feature fingerprint security scanners and can log approximately 500 miles per day across hospital facilities, saving staff time and energy while allowing them to spend more time with patients.
Flagship features
- Omnidirectional locomotion
- Automatic drop off and pickup of carts
- Can travel on irregular concrete floors
- Navigates on internal map of facility using laser
- Multiple dispatch modes: Scheduled, Touchscreen ad-hoc, Multi-stop 'milk runs', Handheld ad-hoc requests, Manufacturing system messages
- 24x7 improved productivity
Buyer decision signals
Deployments
SUNY Upstate Medical University (Upstate University Hospital), Syracuse NY, UNC Hospitals (UNC Health Care), Chapel Hill NC
Viability
Acquired by ST Engineering
Price
Unverified — no source on record
Availability
Specifications
Category: Hospitality- Type
- mixed
- Payload
- 453 kg
- Compartment
- enclosed locked
- Top speed
- 0.76 m/s
- Elevator protocol
- unknown
- Navigation
- slam natural
- Runtime
- 10 h
- Pricing model
- unknown
Top 88% of 73 models with this spec
Company profile
- Founded
- 1967
Detailed specifications
What it is built for4
- Applications
- hospital transport
- Sub Category
- hospital transport
- Industries Served
- hospital
- Floor Compatibility
- hard floor,irregular concrete
Size & capacity1
- Dimensions Mm
- 1168.4x1168.4x1168.4
Movement & precision1
- Max Speed Ms
- 0.76
Sensing & perception3
- Lidar Type
- 2d
- Imu Present
- Yes
- Lidar Present
- Yes
Power & runtime2
- Auto Docking
- Yes
- Auto Charging
- Yes
Controls & integration1
- Connectivity Options
- wifi
Buying & support3
- Price Tier
- 40-80K
- Datasheet Url
- View Link
- Availability Status
- available
Other details4
- Elevator Api
- local api
- Elevator Capable
- Yes
- Fleet Management
- Yes
- Pms Pos Integration
- Yes
Who runs it· deployment evidence
1 maker-verified of 2 on record. Each links to its source — open it and judge.
- SUNY Upstate Medical University (Upstate University Hospital), Syracuse NY· United Statessource ↗
- UNC Hospitals (UNC Health Care), Chapel Hill NC· United Statessource ↗
Where to buy
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Company milestones
- Jul 2017AcquisitionAcquired by ST Engineering
- 2004MilestoneAethon says it has led mobile robotics since 2004
- —DeploymentT3 robots in use at Mercy Hospital
- —MilestoneAethon T3 described for hospital, warehouse, and facility use
- —MilestoneAethon says T3 and T3XL were already deployed before T4G launch
- —DeploymentSheraton Los Angeles San Gabriel Hotel plans 8 TUG robots
- —MilestoneAethon TUG introduced as flagship product
- —PartnershipStarHub and ST Kinetics announce TUG deployment partnership
Compare with peers
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Customer Experience with Aethon TUG Robot
How TUG Robot Works - Chinese
Aethon in the news
the maker1 event · last 12 months
The Mitsubishi Corporation Acquires Aethon for ~$7.53 Billion
Aethon in the news
the maker1 event · last 12 months
News about Aethon, the maker — not about this robot specifically, except rows marked this robot. Collected and classified independently across 2 outlets, so a maker cannot add to it. It never changes this robot's RoboScore — the evidence half of the RoboIndex — and it can move it up a board by at most 15 points. See all Aethon news
Frequently asked questions
- Who makes the TUG?
- The TUG is developed by Aethon, based in United States.
- What type of robot is the TUG?
- The TUG is a Hospitality robot made by Aethon.
- How much does the TUG cost?
- The TUG is listed at $107,500 USD in the Robolist catalogue, but this figure is unverified and not confirmed by Aethon — contact them for a quote.
- When was the TUG launched?
- The TUG was launched in 2022.
- What are the key specifications of the TUG?
- Key specifications of the TUG: type mixed, payload 453 kg, compartment enclosed locked, top speed 0.76 m/s, elevator protocol unknown.
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