The DAL-e is a Hospitality robot developed by Hyundai Motor Group (South Korea), launched 2021. Key specifications: payload 10 kg, compartment enclosed locked, screen 11.6", navigation lidar slam.
Robo Index
Strong evidence
5 of 10 signals present
Recomputed nightly from public data. Missing data is skipped, never zero-filled — and rankings are never for sale.
Weighted factors
average of the 5 scored · blanks don't count
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Overview
An advanced service robot designed for customer interaction in various settings.
Flagship features
- Acronym stands for 'Drive you, Assist you, Link with you-experience'
- Described as an 'android' with a truncated humanoid body
- Can detect if a customer is not wearing a mask and advise them to wear one (Covid-19 feature)
- Omni-directional four-wheel mobility
- Movable arms for gestured feedback
- Can connect wirelessly to large display screens to explain vehicles and technologies
Buyer decision signals
Deployments
IGIS Asset Management / Factorial Seongsu, Hyundai Motor Group showroom
Viability
MobED Alliance launched
Specifications
Category: Hospitality- Payload
- 10 kg
- Compartment
- enclosed locked
- Screen
- 11.6"
- Navigation
- lidar slam
Detailed specifications
Other6
- Max Speed Ms
- 1.2
- Sub Category
- reception
- Max Speed M S
- 1.2
- Company Country
- KR
- Deployment Notes
- Pilot operation commenced at Hyundai Motor showroom in southern Seoul in January 2021[5]. DAL-e Delivery variant set to debut at IGIS Asset Management's 'Factorial Seongsu' in Q2 2024[2]
- Additional Information
- - Acronym stands for 'Drive you, Assist you, Link with you-experience' - Described as an 'android' with a truncated humanoid body - Can detect if a customer is not wearing a mask and advise them to wear one (Covid-19 feature) - Omni-directional four-wheel mobility - Movable arms for gestured feedback - Can connect wirelessly to large display screens to explain vehicles and technologies - Can take photos with visitors - Designed to reduce staff workload and serve customers who prefer contact-free assistance - Pilot operation data used for continuous updates and improvements - Developed by Hyundai Motor Group Robotics Lab
Who runs it· deployment evidence
2 on record · none maker-verified yet. Each links to its source — open it and judge.
- Hyundai Motor Group showroom· South Koreasource ↗
- IGIS Asset Management / Factorial Seongsu· South Koreasource ↗
Where to buy
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Company milestones
- Mar 2026LaunchMobED Alliance launched
- Jan 2026MilestoneHyundai unveiled AI robotics strategy at CES 2026
- Jan 2026LaunchACR shown at CES 2026
- Jan 2026PartnershipHyundai and Suprema MoU on AI security solutions
- Jul 2025DeploymentFirst unit delivered to Korean Air
- Jun 2023DeploymentDAL-e Delivery service scheduled to begin
- 2026LaunchAI Robotics Strategy announced
- 2026MilestoneRMAC facility planned
Compare with peers
More videos
DAL-e Delivery: Delivering drinks across the building
Frequently asked questions
- Who makes the DAL-e?
- The DAL-e is developed by Hyundai Motor Group, based in South Korea.
- What type of robot is the DAL-e?
- The DAL-e is a Hospitality robot made by Hyundai Motor Group.
- How much does the DAL-e cost?
- Pricing for the DAL-e is not publicly listed — contact Hyundai Motor Group for a quote.
- When was the DAL-e launched?
- The DAL-e was launched in 2021.
- What are the key specifications of the DAL-e?
- Key specifications of the DAL-e: payload 10 kg, compartment enclosed locked, screen 11.6", navigation lidar slam.
Reviews for DAL-e
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