Side-by-side comparison of M2 hospitality (Shanghai Keenon Robotics Co., Ltd.) and TORY® (MetraLabs) — specs, pricing, Robolist Product Score, and verified deployments. Updated daily.
Optimize comparison for buyer
Optimized for Cleaning & Facilities buyers. Priority specs lifted to the top and marked with a target.
Manufacturer Country

Year First Available

Verified Deployments

Battery / Shift Runtime

Availability Status

Robot Weight

Payload

Tray Count

Compartment Type

Dimensions

Navigation Type

Max Speed

Min Passable Width

Battery Runtime

Auto Docking

Elevator API

Fleet Management

Floor Compatibility

Voice Interaction

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|---|---|---|
| Layer 1: Identity & Trust | ||
| Manufacturer Country (values differ) | China | — |
| Year First Available (values differ) | 2010 | 2007 |
| Verified Deployments | 0 Deployments | 0 Deployments |
| Layer 2: Operational | ||
| Battery / Shift Runtime (priority for Cleaning & Facilities buyers) (values differ) | 12 hrs | — |
| Availability Status | ACTIVE | ACTIVE |
| Layer 3: Category Specific | ||
| Physical | ||
| Robot Weight (priority for Cleaning & Facilities buyers) (values differ) | 60 kg | — |
| Payload (priority for Cleaning & Facilities buyers) (values differ) | 7 kg | — |
| Tray Count (values differ) | 4 | — |
| Compartment Type (values differ) | open trays | — |
| Dimensions (values differ) | 500x500x1350 | — |
| Navigation & Safety | ||
| Navigation Type (values differ) | hybrid | — |
| Max Speed (values differ) | 0.8 m/s | — |
| Min Passable Width (values differ) | 70 cm | — |
| Power | ||
| Battery Runtime (priority for Cleaning & Facilities buyers) (values differ) | 12 hrs | — |
| Auto Docking (values differ) | Yes | — |
| Integration | ||
| Elevator API (values differ) | Yes | — |
| Fleet Management (values differ) | centralized cloud | — |
| Floor Compatibility (values differ) | hard floor | — |
| Display & UX | ||
| Voice Interaction (values differ) | Yes | — |
Insufficient data for full comparison
The following fields had no data for any of the selected robots: Price Range (USD), IP Rating, Charge Time, Hot-Swap Battery, PMS / POS Integration, Display Size, Noise Level, Languages Supported, Price (USD), RaaS / Month, Warranty
Frequently asked
M2 hospitality is made by Shanghai Keenon Robotics Co., Ltd., based in CN. TORY® is made by MetraLabs.
M2 hospitality launched in 2010. TORY® launched in 2007.
M2 hospitality scores 57/100. TORY® scores 0/100. The Product Score blends specs, pricing transparency, verified deployments, and independent media coverage — see methodology for the full breakdown.
Both robots are classified as Hospitality Service on Robolist. Filters and ranking treat them as direct alternatives.
Hardware cost is one input. Hospitality Service TCO also includes integration, training, downtime, and end-of-life. Our breakdown: Service Robot TCO Across Hotels, Restaurants, Retail, and Senior Care.
Spec sheets only show part of the story. Useful vendor questions cover support, lifecycle, integration cost, and references. We have a buyer-focused checklist: Service Robot SLAs and Contract Red Flags.
Going deeper — picking the right robot
Service Robot TCO Across Hotels, Restaurants, Retail, and Senior Care
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Service Robot SLAs and Contract Red Flags
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Service Robot Pilot: A 60-Day Evaluation Framework
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Build vs buy vs lease: which model fits a first deployment
8 min readChoosing Your First Robot
The hidden specs vendors hope you'll miss
10 min readReading the Spec Sheet
M2 hospitality vs TORY® compares two robots in the hospitality-service category. All data is sourced from manufacturer spec sheets, verified deployments, and third-party filings; see our methodology for how the Robolist Product Score is calculated.