Relay vs Servi Q
Side-by-side comparison of Relay (Relay Robotics) and Servi Q (Bear Robotics) — specs, pricing, Robo Score, and verified deployments. Updated daily.
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Layer 1: Identity & Trust
Manufacturer Country
- RelayUnited States
- Servi QUnited States
Year First Available
- Relay2014
- Servi Q—
Verified Deployments
- Relay0 Deployments
- Servi Q0 Deployments
Layer 2: Operational
Price
- Relay$26,000 USD
- Servi QContact for quote
Battery / Shift Runtime
- Relay16 hrs
- Servi Q12 hrs
Availability Status
- RelayACTIVE
- Servi QACTIVE
Physical
Payload
- Relay—
- Servi Q30 kg
Robot Weight
- Relay—
- Servi Q45 kg
Dimensions
- Relay—
- Servi Q350x360x1060
Tray Count
- Relay—
- Servi Q2
Compartment Type
- Relayhybrid
- Servi Q—
Navigation & Safety
Navigation Type
- Relaylidar slam,vision
- Servi Qlidar slam
Max Speed
- Relay—
- Servi Q1.2 m/s
Min Passable Width
- Relay—
- Servi Q45 cm
Power
Battery Runtime
- Relay16 hrs
- Servi Q12 hrs
Charge Time
- Relay—
- Servi Q4 hrs
Auto Docking
- RelayYes
- Servi QNo
Hot-Swap Battery
- Relay—
- Servi QNo
Integration
Elevator API
- RelayYes
- Servi Q—
Fleet Management
- Relay—
- Servi Qcentralized cloud
Floor Compatibility
- Relayhard floor,carpet
- Servi Q—
Commercial
Price (USD)
- Relay$26,000 USD
- Servi QContact for quote
| | |
|---|---|---|
| Layer 1: Identity & Trust | ||
| Manufacturer Country | United States | United States |
| Year First Available (values differ) | 2014 | — |
| Verified Deployments | 0 Deployments | 0 Deployments |
| Layer 2: Operational | ||
| Price (values differ) | $26,000 USD | Contact for quote |
| Battery / Shift Runtime (values differ) | 16 hrs | 12 hrs |
| Availability Status | ACTIVE | ACTIVE |
| Layer 3: Category Specific | ||
| Physical | ||
| Payload (values differ) | — | 30 kg |
| Robot Weight (values differ) | — | 45 kg |
| Dimensions (values differ) | — | 350x360x1060 |
| Tray Count (values differ) | — | 2 |
| Compartment Type (values differ) | hybrid | — |
| Navigation & Safety | ||
| Navigation Type (values differ) | lidar slam,vision | lidar slam |
| Max Speed (values differ) | — | 1.2 m/s |
| Min Passable Width (values differ) | — | 45 cm |
| Power | ||
| Battery Runtime (values differ) | 16 hrs | 12 hrs |
| Charge Time (values differ) | — | 4 hrs |
| Auto Docking (values differ) | Yes | No |
| Hot-Swap Battery (values differ) | — | No |
| Integration | ||
| Elevator API (values differ) | Yes | — |
| Fleet Management (values differ) | — | centralized cloud |
| Floor Compatibility (values differ) | hard floor,carpet | — |
| Commercial | ||
| Price (USD) (values differ) | $26,000 USD | Contact for quote |
Insufficient data for full comparison
The following fields had no data for any of the selected robots: Tray Capacity, IP Rating, Obstacle Detection Range, Min Object Detection Height, PMS / POS Integration, Noise Level, Display Size, RaaS / Month, Warranty
ROI Comparison
Same operating assumptions across every robot — the only difference is price. Set your numbers once to see which pays back fastest.
Annual labor displaced (per robot): $50,000
| Metric | Relay | Servi Q |
|---|---|---|
| Investment | $26,000 | No price |
| Payback period | 6.2 mo | — |
| Net savings (5 yr) | $224,000 | — |
| ROI (5 yr) | +862% | — |
Servi Q has no listed price, so payback can't be computed. Contact the manufacturer for a quote.
Estimates labor-cost displacement only — not a full total cost of ownership. Actual ROI depends on integration, maintenance, training, downtime, and task fit. Converted currencies are indicative; USD is the price of record.
Trade-offs at a glance
Frequently asked
Who makes Relay and Servi Q?
Relay is made by Relay Robotics, based in US. Servi Q is made by Bear Robotics, based in US.
How do Relay and Servi Q compare on the Robo Score?
Relay scores 63.8 on the Robo Score. Servi Q scores 50.6. The Robo Score is a 0–100 credibility figure blending commercial maturity, verified deployments, company standing, and independent coverage — see methodology for the full breakdown.
Are Relay and Servi Q in the same category?
Both robots are classified as Delivery on Robolist. Filters and ranking treat them as direct alternatives.
What should a buyer ask vendors when choosing between Relay and Servi Q?
Spec sheets only show part of the story. Useful vendor questions cover support, lifecycle, integration cost, and references. We have a buyer-focused checklist: Delivery Robot Vendor Selection: Insurance, Telemetry, and Fallback Procedures.
Going deeper — picking the right robot
Delivery Robot Vendor Selection: Insurance, Telemetry, and Fallback Procedures
9 min readDelivery Robots
Last-Mile Delivery Pilots: 90 Days to a Decision
7 min readDelivery Robots
Indoor vs Outdoor Delivery: Why the Cost Gap Is Larger Than It Looks
7 min readDelivery Robots
Build vs buy vs lease: which model fits a first deployment
8 min readChoosing Your First Robot
The hidden specs vendors hope you'll miss
10 min readReading the Spec Sheet
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About this comparison
Relay vs Servi Q compares two robots in the delivery category. All data is sourced from manufacturer spec sheets, verified deployments, and third-party filings; see our methodology for how the Robo Score is calculated.