HT-R1 Hotel Service Robot / Delivery Robot vs Human Support Robot (HSR)
Side-by-side comparison of HT-R1 Hotel Service Robot / Delivery Robot (Zhengzhou Hento Machinery Co., Ltd.) and Human Support Robot (HSR) (Toyota Motor Corporation) — specs, pricing, Robolist Product Score, and verified deployments. Updated daily.
Optimize comparison for buyer
Optimized for Healthcare & Hospitals buyers. Priority specs lifted to the top and marked with a target.
Layer 1: Identity & Trust
Manufacturer Country
- HT-R1 Hotel Service Robot / Delivery…China
- Human Support Robot (HSR)Japan
Year First Available
- HT-R1 Hotel Service Robot / Delivery…—
- Human Support Robot (HSR)2012
Verified Deployments
- HT-R1 Hotel Service Robot / Delivery…0 Deployments
- Human Support Robot (HSR)0 Deployments
Layer 2: Operational
Price Range (USD)
- HT-R1 Hotel Service Robot / Delivery…$4,049
- Human Support Robot (HSR)Contact for quote
Battery / Shift Runtime
- HT-R1 Hotel Service Robot / Delivery…8 hrs
- Human Support Robot (HSR)—
Availability Status
- HT-R1 Hotel Service Robot / Delivery…ACTIVE
- Human Support Robot (HSR)ACTIVE
Physical
Payload
- HT-R1 Hotel Service Robot / Delivery…—
- Human Support Robot (HSR)1.2 kg
Robot Weight
- HT-R1 Hotel Service Robot / Delivery…95 kg
- Human Support Robot (HSR)37 kg
Compartment Type
- HT-R1 Hotel Service Robot / Delivery…enclosed locked
- Human Support Robot (HSR)—
Dimensions
- HT-R1 Hotel Service Robot / Delivery…520x510x930
- Human Support Robot (HSR)430x430x1005-1350
Navigation & Safety
Navigation Type
- HT-R1 Hotel Service Robot / Delivery…lidar slam
- Human Support Robot (HSR)other
Max Speed
- HT-R1 Hotel Service Robot / Delivery…—
- Human Support Robot (HSR)0.2 m/s
Power
Battery Runtime
- HT-R1 Hotel Service Robot / Delivery…8 hrs
- Human Support Robot (HSR)—
Auto Docking
- HT-R1 Hotel Service Robot / Delivery…Yes
- Human Support Robot (HSR)—
Integration
Elevator API
- HT-R1 Hotel Service Robot / Delivery…Yes
- Human Support Robot (HSR)—
Floor Compatibility
- HT-R1 Hotel Service Robot / Delivery…hard floor
- Human Support Robot (HSR)hard floor,low pile carpet
Display & UX
Display Size
- HT-R1 Hotel Service Robot / Delivery…24 "
- Human Support Robot (HSR)—
Voice Interaction
- HT-R1 Hotel Service Robot / Delivery…—
- Human Support Robot (HSR)Yes
Commercial
Price (USD)
- HT-R1 Hotel Service Robot / Delivery…$4,049
- Human Support Robot (HSR)Contact for quote
Warranty
- HT-R1 Hotel Service Robot / Delivery…2 yrs
- Human Support Robot (HSR)—
HT-R1 Hotel Service Robot / Delivery…hospitality-serviceZhengzhou Hento Machinery Co., Ltd. 36.1Product Score | | |
|---|---|---|
| Layer 1: Identity & Trust | ||
| Manufacturer Country (values differ) | China | Japan |
| Year First Available (values differ) | — | 2012 |
| Verified Deployments | 0 Deployments | 0 Deployments |
| Layer 2: Operational | ||
| Price Range (USD) (values differ) | $4,049 | Contact for quote |
| Battery / Shift Runtime (values differ) | 8 hrs | — |
| Availability Status | ACTIVE | ACTIVE |
| Layer 3: Category Specific | ||
| Physical | ||
| Payload (values differ) | — | 1.2 kg |
| Robot Weight (values differ) | 95 kg | 37 kg |
| Compartment Type (values differ) | enclosed locked | — |
| Dimensions (values differ) | 520x510x930 | 430x430x1005-1350 |
| Navigation & Safety | ||
| Navigation Type (values differ) | lidar slam | other |
| Max Speed (values differ) | — | 0.2 m/s |
| Power | ||
| Battery Runtime (values differ) | 8 hrs | — |
| Auto Docking (values differ) | Yes | — |
| Integration | ||
| Elevator API (values differ) | Yes | — |
| Floor Compatibility (values differ) | hard floor | hard floor,low pile carpet |
| Display & UX | ||
| Display Size (values differ) | 24 " | — |
| Voice Interaction (values differ) | — | Yes |
| Commercial | ||
| Price (USD) (values differ) | $4,049 | Contact for quote |
| Warranty (values differ) | 2 yrs | — |
Insufficient data for full comparison
The following fields had no data for any of the selected robots: Tray Count, IP Rating, Min Passable Width, Charge Time, Hot-Swap Battery, PMS / POS Integration, Fleet Management, Noise Level, Languages Supported, RaaS / Month
best in categoryweakest in categoryvalues differ
Trade-offs at a glance
Frequently asked
Who makes HT-R1 Hotel Service Robot / Delivery Robot and Human Support Robot (HSR)?
HT-R1 Hotel Service Robot / Delivery Robot is made by Zhengzhou Hento Machinery Co., Ltd., based in CN. Human Support Robot (HSR) is made by Toyota Motor Corporation, based in JP.
How do HT-R1 Hotel Service Robot / Delivery Robot and Human Support Robot (HSR) compare on the Robolist Product Score?
HT-R1 Hotel Service Robot / Delivery Robot scores 36/100. Human Support Robot (HSR) scores 59/100. The Product Score blends specs, pricing transparency, verified deployments, and independent media coverage — see methodology for the full breakdown.
Are HT-R1 Hotel Service Robot / Delivery Robot and Human Support Robot (HSR) in the same category?
Both robots are classified as Hospitality Service on Robolist. Filters and ranking treat them as direct alternatives.
What is the realistic total cost of ownership for Hospitality Service robots?
Hardware cost is one input. Hospitality Service TCO also includes integration, training, downtime, and end-of-life. Our breakdown: Service Robot TCO Across Hotels, Restaurants, Retail, and Senior Care.
What should a buyer ask vendors when choosing between HT-R1 Hotel Service Robot / Delivery Robot and Human Support Robot (HSR)?
Spec sheets only show part of the story. Useful vendor questions cover support, lifecycle, integration cost, and references. We have a buyer-focused checklist: Service Robot SLAs and Contract Red Flags.
Going deeper — picking the right robot
Service Robot TCO Across Hotels, Restaurants, Retail, and Senior Care
9 min readService Robots
Service Robot SLAs and Contract Red Flags
10 min readService Robots
Service Robot Pilot: A 60-Day Evaluation Framework
10 min readService Robots
Build vs buy vs lease: which model fits a first deployment
8 min readChoosing Your First Robot
The hidden specs vendors hope you'll miss
10 min readReading the Spec Sheet
About this comparison
HT-R1 Hotel Service Robot / Delivery Robot vs Human Support Robot (HSR) compares two robots in the hospitality-service category. All data is sourced from manufacturer spec sheets, verified deployments, and third-party filings; see our methodology for how the Robolist Product Score is calculated.