Human Support Robot (HSR) vs Moxi
Side-by-side comparison of Human Support Robot (HSR) (Toyota Motor Corporation) and Moxi (Diligent Robotics) — specs, pricing, Robolist Product Score, and verified deployments. Updated daily.
Optimize comparison for buyer
Optimized for Cleaning & Facilities buyers. Priority specs lifted to the top and marked with a target.
Layer 1: Identity & Trust
Manufacturer Country
- Human Support Robot (HSR)Japan
- MoxiUnited States
Year First Available
- Human Support Robot (HSR)2012
- Moxi2018
Verified Deployments
- Human Support Robot (HSR)0 Deployments
- Moxi0 Deployments
Layer 2: Operational
Price Range (USD)
- Human Support Robot (HSR)Contact for quote
- Moxi$20,000
Availability Status
- Human Support Robot (HSR)ACTIVE
- MoxiACTIVE
Physical
Robot Weight
- Human Support Robot (HSR)37 kg
- Moxi40 kg
Payload
- Human Support Robot (HSR)1.2 kg
- Moxi15 kg
Compartment Type
- Human Support Robot (HSR)—
- Moxienclosed locked
Dimensions
- Human Support Robot (HSR)430x430x1005-1350
- Moxi—
Navigation & Safety
Navigation Type
- Human Support Robot (HSR)other
- Moxiother
Max Speed
- Human Support Robot (HSR)0.2 m/s
- Moxi5.4 m/s
Power
Auto Docking
- Human Support Robot (HSR)—
- MoxiYes
Integration
Elevator API
- Human Support Robot (HSR)—
- MoxiYes
Fleet Management
- Human Support Robot (HSR)—
- Moxicentralized cloud
Floor Compatibility
- Human Support Robot (HSR)hard floor,low pile carpet
- Moxihard floor
Display & UX
Voice Interaction
- Human Support Robot (HSR)Yes
- MoxiYes
Commercial
Price (USD)
- Human Support Robot (HSR)Contact for quote
- Moxi$20,000
| | |
|---|---|---|
| Layer 1: Identity & Trust | ||
| Manufacturer Country (values differ) | Japan | United States |
| Year First Available (values differ) | 2012 | 2018 |
| Verified Deployments | 0 Deployments | 0 Deployments |
| Layer 2: Operational | ||
| Price Range (USD) (values differ) | Contact for quote | $20,000 |
| Availability Status | ACTIVE | ACTIVE |
| Layer 3: Category Specific | ||
| Physical | ||
| Robot Weight (priority for Cleaning & Facilities buyers) (values differ) | 37 kg | 40 kg |
| Payload (priority for Cleaning & Facilities buyers) (values differ) | 1.2 kg | 15 kg |
| Compartment Type (values differ) | — | enclosed locked |
| Dimensions (values differ) | 430x430x1005-1350 | — |
| Navigation & Safety | ||
| Navigation Type | other | other |
| Max Speed (values differ) | 0.2 m/s | 5.4 m/s |
| Power | ||
| Auto Docking (values differ) | — | Yes |
| Integration | ||
| Elevator API (values differ) | — | Yes |
| Fleet Management (values differ) | — | centralized cloud |
| Floor Compatibility (values differ) | hard floor,low pile carpet | hard floor |
| Display & UX | ||
| Voice Interaction | Yes | Yes |
| Commercial | ||
| Price (USD) (values differ) | Contact for quote | $20,000 |
Insufficient data for full comparison
The following fields had no data for any of the selected robots: Battery / Shift Runtime, Tray Count, IP Rating, Min Passable Width, Battery Runtime, Charge Time, Hot-Swap Battery, PMS / POS Integration, Display Size, Noise Level, Languages Supported, RaaS / Month, Warranty
best in categoryweakest in categoryvalues differ
Trade-offs at a glance
Frequently asked
Who makes Human Support Robot (HSR) and Moxi?
Human Support Robot (HSR) is made by Toyota Motor Corporation, based in JP. Moxi is made by Diligent Robotics, based in US.
When were Human Support Robot (HSR) and Moxi launched?
Human Support Robot (HSR) launched in 2012. Moxi launched in 2018.
How do Human Support Robot (HSR) and Moxi compare on the Robolist Product Score?
Human Support Robot (HSR) scores 59/100. Moxi scores 40/100. The Product Score blends specs, pricing transparency, verified deployments, and independent media coverage — see methodology for the full breakdown.
Are Human Support Robot (HSR) and Moxi in the same category?
Both robots are classified as Hospitality Service on Robolist. Filters and ranking treat them as direct alternatives.
What is the realistic total cost of ownership for Hospitality Service robots?
Hardware cost is one input. Hospitality Service TCO also includes integration, training, downtime, and end-of-life. Our breakdown: Service Robot TCO Across Hotels, Restaurants, Retail, and Senior Care.
What should a buyer ask vendors when choosing between Human Support Robot (HSR) and Moxi?
Spec sheets only show part of the story. Useful vendor questions cover support, lifecycle, integration cost, and references. We have a buyer-focused checklist: Service Robot SLAs and Contract Red Flags.
Going deeper — picking the right robot
Service Robot TCO Across Hotels, Restaurants, Retail, and Senior Care
9 min readService Robots
Service Robot SLAs and Contract Red Flags
10 min readService Robots
Service Robot Pilot: A 60-Day Evaluation Framework
10 min readService Robots
Build vs buy vs lease: which model fits a first deployment
8 min readChoosing Your First Robot
The hidden specs vendors hope you'll miss
10 min readReading the Spec Sheet
About this comparison
Human Support Robot (HSR) vs Moxi compares two robots in the hospitality-service category. All data is sourced from manufacturer spec sheets, verified deployments, and third-party filings; see our methodology for how the Robolist Product Score is calculated.