Human Support Robot (HSR) vs PETRA
Side-by-side comparison of Human Support Robot (HSR) (Toyota Motor Corporation) and PETRA (MetraLabs) — specs, pricing, Robolist Product Score, and verified deployments. Updated daily.
Optimize comparison for buyer
Optimized for Warehousing & Logistics buyers. Priority specs lifted to the top and marked with a target.
Layer 1: Identity & Trust
Manufacturer Country
- Human Support Robot (HSR)Japan
- PETRA—
Year First Available
- Human Support Robot (HSR)2012
- PETRA2013
Verified Deployments
- Human Support Robot (HSR)0 Deployments
- PETRA0 Deployments
Layer 2: Operational
Availability Status
- Human Support Robot (HSR)ACTIVE
- PETRAACTIVE
Physical
Payload
- Human Support Robot (HSR)1.2 kg
- PETRA—
Robot Weight
- Human Support Robot (HSR)37 kg
- PETRA—
Compartment Type
- Human Support Robot (HSR)—
- PETRAopen trays
Dimensions
- Human Support Robot (HSR)430x430x1005-1350
- PETRA—
Navigation & Safety
Navigation Type
- Human Support Robot (HSR)other
- PETRAlidar slam,natural landmark
Max Speed
- Human Support Robot (HSR)0.2 m/s
- PETRA—
Power
Auto Docking
- Human Support Robot (HSR)—
- PETRAYes
Integration
Fleet Management
- Human Support Robot (HSR)—
- PETRAcentralized cloud
Floor Compatibility
- Human Support Robot (HSR)hard floor,low pile carpet
- PETRAhard floor
Display & UX
Voice Interaction
- Human Support Robot (HSR)Yes
- PETRA—
| ||
|---|---|---|
| Layer 1: Identity & Trust | ||
| Manufacturer Country (values differ) | Japan | — |
| Year First Available (values differ) | 2012 | 2013 |
| Verified Deployments | 0 Deployments | 0 Deployments |
| Layer 2: Operational | ||
| Availability Status | ACTIVE | ACTIVE |
| Layer 3: Category Specific | ||
| Physical | ||
| Payload (priority for Warehousing & Logistics buyers) (values differ) | 1.2 kg | — |
| Robot Weight (values differ) | 37 kg | — |
| Compartment Type (values differ) | — | open trays |
| Dimensions (values differ) | 430x430x1005-1350 | — |
| Navigation & Safety | ||
| Navigation Type (values differ) | other | lidar slam,natural landmark |
| Max Speed (values differ) | 0.2 m/s | — |
| Power | ||
| Auto Docking (values differ) | — | Yes |
| Integration | ||
| Fleet Management (values differ) | — | centralized cloud |
| Floor Compatibility (values differ) | hard floor,low pile carpet | hard floor |
| Display & UX | ||
| Voice Interaction (values differ) | Yes | — |
Insufficient data for full comparison
The following fields had no data for any of the selected robots: Price Range (USD), Battery / Shift Runtime, Tray Count, IP Rating, Min Passable Width, Battery Runtime, Charge Time, Hot-Swap Battery, Elevator API, PMS / POS Integration, Display Size, Noise Level, Languages Supported, Price (USD), RaaS / Month, Warranty
best in categoryweakest in categoryvalues differ
Trade-offs at a glance
Frequently asked
Who makes Human Support Robot (HSR) and PETRA?
Human Support Robot (HSR) is made by Toyota Motor Corporation, based in JP. PETRA is made by MetraLabs.
When were Human Support Robot (HSR) and PETRA launched?
Human Support Robot (HSR) launched in 2012. PETRA launched in 2013.
How do Human Support Robot (HSR) and PETRA compare on the Robolist Product Score?
Human Support Robot (HSR) scores 59/100. PETRA scores 0/100. The Product Score blends specs, pricing transparency, verified deployments, and independent media coverage — see methodology for the full breakdown.
Are Human Support Robot (HSR) and PETRA in the same category?
Both robots are classified as Hospitality Service on Robolist. Filters and ranking treat them as direct alternatives.
What is the realistic total cost of ownership for Hospitality Service robots?
Hardware cost is one input. Hospitality Service TCO also includes integration, training, downtime, and end-of-life. Our breakdown: Service Robot TCO Across Hotels, Restaurants, Retail, and Senior Care.
What should a buyer ask vendors when choosing between Human Support Robot (HSR) and PETRA?
Spec sheets only show part of the story. Useful vendor questions cover support, lifecycle, integration cost, and references. We have a buyer-focused checklist: Service Robot SLAs and Contract Red Flags.
Going deeper — picking the right robot
Service Robot TCO Across Hotels, Restaurants, Retail, and Senior Care
9 min readService Robots
Service Robot SLAs and Contract Red Flags
10 min readService Robots
Service Robot Pilot: A 60-Day Evaluation Framework
10 min readService Robots
Build vs buy vs lease: which model fits a first deployment
8 min readChoosing Your First Robot
The hidden specs vendors hope you'll miss
10 min readReading the Spec Sheet
About this comparison
Human Support Robot (HSR) vs PETRA compares two robots in the hospitality-service category. All data is sourced from manufacturer spec sheets, verified deployments, and third-party filings; see our methodology for how the Robolist Product Score is calculated.