Side-by-side comparison of Human Support Robot (HSR) (Toyota Motor Corporation) and Pleo (Innvo Labs) — specs, pricing, Robolist Product Score, and verified deployments. Updated daily.
Optimize comparison for buyer
Optimized for Manufacturing buyers. Priority specs lifted to the top and marked with a target.
Manufacturer Country

Year First Available

Verified Deployments

Price Range (USD)

Availability Status

Payload

Robot Weight

Dimensions

Navigation Type

Max Speed

Floor Compatibility

Voice Interaction

Price (USD)

![]() | ||
|---|---|---|
| Layer 1: Identity & Trust | ||
| Manufacturer Country (values differ) | Japan | — |
| Year First Available (values differ) | 2012 | — |
| Verified Deployments | 0 Deployments | 0 Deployments |
| Layer 2: Operational | ||
| Price Range (USD) (values differ) | Contact for quote | $469 |
| Availability Status | ACTIVE | ACTIVE |
| Layer 3: Category Specific | ||
| Physical | ||
| Payload (priority for Manufacturing buyers) (values differ) | 1.2 kg | — |
| Robot Weight (values differ) | 37 kg | — |
| Dimensions (values differ) | 430x430x1005-1350 | — |
| Navigation & Safety | ||
| Navigation Type | other | other |
| Max Speed (values differ) | 0.2 m/s | — |
| Integration | ||
| Floor Compatibility (values differ) | hard floor,low pile carpet | — |
| Display & UX | ||
| Voice Interaction (values differ) | Yes | — |
| Commercial | ||
| Price (USD) (values differ) | Contact for quote | $469 |
Insufficient data for full comparison
The following fields had no data for any of the selected robots: Battery / Shift Runtime, Tray Count, Compartment Type, IP Rating, Min Passable Width, Battery Runtime, Charge Time, Auto Docking, Hot-Swap Battery, Elevator API, PMS / POS Integration, Fleet Management, Display Size, Noise Level, Languages Supported, RaaS / Month, Warranty
Frequently asked
Human Support Robot (HSR) is made by Toyota Motor Corporation, based in JP. Pleo is made by Innvo Labs.
Human Support Robot (HSR) scores 59/100. Pleo scores 17/100. The Product Score blends specs, pricing transparency, verified deployments, and independent media coverage — see methodology for the full breakdown.
Both robots are classified as Hospitality Service on Robolist. Filters and ranking treat them as direct alternatives.
Hardware cost is one input. Hospitality Service TCO also includes integration, training, downtime, and end-of-life. Our breakdown: Service Robot TCO Across Hotels, Restaurants, Retail, and Senior Care.
Spec sheets only show part of the story. Useful vendor questions cover support, lifecycle, integration cost, and references. We have a buyer-focused checklist: Service Robot SLAs and Contract Red Flags.
Going deeper — picking the right robot
Service Robot TCO Across Hotels, Restaurants, Retail, and Senior Care
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Service Robot SLAs and Contract Red Flags
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Service Robot Pilot: A 60-Day Evaluation Framework
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Build vs buy vs lease: which model fits a first deployment
8 min readChoosing Your First Robot
The hidden specs vendors hope you'll miss
10 min readReading the Spec Sheet
Human Support Robot (HSR) vs Pleo compares two robots in the hospitality-service category. All data is sourced from manufacturer spec sheets, verified deployments, and third-party filings; see our methodology for how the Robolist Product Score is calculated.