Side-by-side comparison of Human Support Robot (HSR) (Toyota Motor Corporation) and S31 (Fujian Hantewin Intelligent Technology Co., Ltd.) — specs, pricing, Robolist Product Score, and verified deployments. Updated daily.
Optimize comparison for buyer
Optimized for Warehousing & Logistics buyers. Priority specs lifted to the top and marked with a target.
Manufacturer Country

Year First Available

Verified Deployments

Price Range (USD)

Battery / Shift Runtime

Availability Status

Payload

Robot Weight

Dimensions

Navigation Type

Max Speed

Battery Runtime

Floor Compatibility

Display Size

Voice Interaction

Price (USD)

![]() | ||
|---|---|---|
| Layer 1: Identity & Trust | ||
| Manufacturer Country (values differ) | Japan | China |
| Year First Available (values differ) | 2012 | 2025 |
| Verified Deployments | 0 Deployments | 0 Deployments |
| Layer 2: Operational | ||
| Price Range (USD) (values differ) | Contact for quote | $9,600 |
| Battery / Shift Runtime (priority for Warehousing & Logistics buyers) (values differ) | — | 10 hrs |
| Availability Status | ACTIVE | ACTIVE |
| Layer 3: Category Specific | ||
| Physical | ||
| Payload (priority for Warehousing & Logistics buyers) (values differ) | 1.2 kg | — |
| Robot Weight (values differ) | 37 kg | — |
| Dimensions (values differ) | 430x430x1005-1350 | — |
| Navigation & Safety | ||
| Navigation Type (values differ) | other | lidar slam |
| Max Speed (values differ) | 0.2 m/s | — |
| Power | ||
| Battery Runtime (priority for Warehousing & Logistics buyers) (values differ) | — | 10 hrs |
| Integration | ||
| Floor Compatibility (values differ) | hard floor,low pile carpet | — |
| Display & UX | ||
| Display Size (values differ) | — | 10.1 " |
| Voice Interaction (values differ) | Yes | — |
| Commercial | ||
| Price (USD) (values differ) | Contact for quote | $9,600 |
Insufficient data for full comparison
The following fields had no data for any of the selected robots: Tray Count, Compartment Type, IP Rating, Min Passable Width, Charge Time, Auto Docking, Hot-Swap Battery, Elevator API, PMS / POS Integration, Fleet Management, Noise Level, Languages Supported, RaaS / Month, Warranty
Frequently asked
Human Support Robot (HSR) is made by Toyota Motor Corporation, based in JP. S31 is made by Fujian Hantewin Intelligent Technology Co., Ltd., based in CN.
Human Support Robot (HSR) launched in 2012. S31 launched in 2025.
Human Support Robot (HSR) scores 59/100. S31 scores 53/100. The Product Score blends specs, pricing transparency, verified deployments, and independent media coverage — see methodology for the full breakdown.
Both robots are classified as Hospitality Service on Robolist. Filters and ranking treat them as direct alternatives.
Hardware cost is one input. Hospitality Service TCO also includes integration, training, downtime, and end-of-life. Our breakdown: Service Robot TCO Across Hotels, Restaurants, Retail, and Senior Care.
Spec sheets only show part of the story. Useful vendor questions cover support, lifecycle, integration cost, and references. We have a buyer-focused checklist: Service Robot SLAs and Contract Red Flags.
Going deeper — picking the right robot
Service Robot TCO Across Hotels, Restaurants, Retail, and Senior Care
9 min readService Robots
Service Robot SLAs and Contract Red Flags
10 min readService Robots
Service Robot Pilot: A 60-Day Evaluation Framework
10 min readService Robots
Build vs buy vs lease: which model fits a first deployment
8 min readChoosing Your First Robot
The hidden specs vendors hope you'll miss
10 min readReading the Spec Sheet
Human Support Robot (HSR) vs S31 compares two robots in the hospitality-service category. All data is sourced from manufacturer spec sheets, verified deployments, and third-party filings; see our methodology for how the Robolist Product Score is calculated.