Side-by-side comparison of Human Support Robot (HSR) (Toyota Motor Corporation) and SwitchBot KATA Friends (SwitchBot US) — specs, pricing, Robolist Product Score, and verified deployments. Updated daily.
Optimize comparison for buyer
Optimized for Healthcare & Hospitals buyers. Priority specs lifted to the top and marked with a target.
Manufacturer Country


Year First Available


Verified Deployments


Price Range (USD)


Battery / Shift Runtime


Availability Status


Payload


Robot Weight


Dimensions


Navigation Type


Max Speed


Battery Runtime


Charge Time


Auto Docking


Elevator API


PMS / POS Integration


Fleet Management


Floor Compatibility


Voice Interaction


Price (USD)


RaaS / Month


Warranty


![]() | ![]() | |
|---|---|---|
| Layer 1: Identity & Trust | ||
| Manufacturer Country (values differ) | Japan | United States |
| Year First Available (values differ) | 2012 | 2026 |
| Verified Deployments | 0 Deployments | 0 Deployments |
| Layer 2: Operational | ||
| Price Range (USD) (values differ) | Contact for quote | $699 |
| Battery / Shift Runtime (values differ) | — | 3 hrs |
| Availability Status | ACTIVE | ACTIVE |
| Layer 3: Category Specific | ||
| Physical | ||
| Payload (values differ) | 1.2 kg | — |
| Robot Weight (values differ) | 37 kg | 3.5 kg |
| Dimensions (values differ) | 430x430x1005-1350 | 250x300x300 |
| Navigation & Safety | ||
| Navigation Type (values differ) | other | lidar slam,hybrid |
| Max Speed (values differ) | 0.2 m/s | — |
| Power | ||
| Battery Runtime (values differ) | — | 3 hrs |
| Charge Time (values differ) | — | 8 hrs |
| Auto Docking (values differ) | — | Yes |
| Integration | ||
| Elevator API (values differ) | — | Yes |
| PMS / POS Integration (values differ) | — | No |
| Fleet Management (values differ) | — | none |
| Floor Compatibility (values differ) | hard floor,low pile carpet | hard floor,low pile carpet |
| Display & UX | ||
| Voice Interaction | Yes | Yes |
| Commercial | ||
| Price (USD) (values differ) | Contact for quote | $699 |
| RaaS / Month (values differ) | — | $14.99 |
| Warranty (values differ) | — | 1 yrs |
Insufficient data for full comparison
The following fields had no data for any of the selected robots: Tray Count, Compartment Type, IP Rating, Min Passable Width, Hot-Swap Battery, Display Size, Noise Level, Languages Supported
Frequently asked
Human Support Robot (HSR) is made by Toyota Motor Corporation, based in JP. SwitchBot KATA Friends is made by SwitchBot US, based in US.
Human Support Robot (HSR) launched in 2012. SwitchBot KATA Friends launched in 2026.
Both robots are classified as Hospitality Service on Robolist. Filters and ranking treat them as direct alternatives.
Hardware cost is one input. Hospitality Service TCO also includes integration, training, downtime, and end-of-life. Our breakdown: Service Robot TCO Across Hotels, Restaurants, Retail, and Senior Care.
Spec sheets only show part of the story. Useful vendor questions cover support, lifecycle, integration cost, and references. We have a buyer-focused checklist: Service Robot SLAs and Contract Red Flags.
Going deeper — picking the right robot
Service Robot TCO Across Hotels, Restaurants, Retail, and Senior Care
9 min readService Robots
Service Robot SLAs and Contract Red Flags
10 min readService Robots
Service Robot Pilot: A 60-Day Evaluation Framework
10 min readService Robots
Build vs buy vs lease: which model fits a first deployment
8 min readChoosing Your First Robot
The hidden specs vendors hope you'll miss
10 min readReading the Spec Sheet
Human Support Robot (HSR) vs SwitchBot KATA Friends compares two robots in the hospitality-service category. All data is sourced from manufacturer spec sheets, verified deployments, and third-party filings; see our methodology for how the Robolist Product Score is calculated.