Moxi vs Servi
Side-by-side comparison of Moxi (Diligent Robotics) and Servi (Bear Robotics) — specs, pricing, Robo Score, and verified deployments. Updated daily.
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Layer 1: Identity & Trust
Manufacturer Country
- MoxiUnited States
- ServiUnited States
Year First Available
- Moxi2018
- Servi2020
Verified Deployments
- Moxi0 Deployments
- Servi0 Deployments
Layer 2: Operational
Price
- Moxi$20,000 USD
- Servi$11,000–$17,995 USD
Battery / Shift Runtime
- Moxi—
- Servi12 hrs
Availability Status
- MoxiACTIVE
- ServiACTIVE
Physical
Payload
- Moxi15 kg
- Servi40 kg
Robot Weight
- Moxi40 kg
- Servi—
Tray Count
- Moxi—
- Servi4
Compartment Type
- Moxienclosed locked
- Serviopen tray
Dimensions
- Moxi—
- Servi440x430x1040
Navigation & Safety
Navigation Type
- Moxiother
- Servislam natural
Max Speed
- Moxi5.4 m/s
- Servi1.2 m/s
Min Passable Width
- Moxi—
- Servi65 cm
Power
Battery Runtime
- Moxi—
- Servi12 hrs
Charge Time
- Moxi—
- Servi4 hrs
Auto Docking
- MoxiYes
- ServiYes
Integration
Elevator API
- MoxiYes
- Servi—
Fleet Management
- Moxicentralized cloud
- Servicentralized cloud
Floor Compatibility
- Moxihard floor
- Servihard floor
Display & UX
Display Size
- Moxi—
- Servi10.4 "
Voice Interaction
- MoxiYes
- Servi—
Commercial
Price (USD)
- Moxi$20,000 USD
- Servi$11,000–$17,995 USD
| | |
|---|---|---|
| Layer 1: Identity & Trust | ||
| Manufacturer Country | United States | United States |
| Year First Available (values differ) | 2018 | 2020 |
| Verified Deployments | 0 Deployments | 0 Deployments |
| Layer 2: Operational | ||
| Price (values differ) | $20,000 USD | $11,000–$17,995 USD |
| Battery / Shift Runtime (values differ) | — | 12 hrs |
| Availability Status | ACTIVE | ACTIVE |
| Layer 3: Category Specific | ||
| Physical | ||
| Payload (values differ) | 15 kg | 40 kg |
| Robot Weight (values differ) | 40 kg | — |
| Tray Count (values differ) | — | 4 |
| Compartment Type (values differ) | enclosed locked | open tray |
| Dimensions (values differ) | — | 440x430x1040 |
| Navigation & Safety | ||
| Navigation Type (values differ) | other | slam natural |
| Max Speed (values differ) | 5.4 m/s | 1.2 m/s |
| Min Passable Width (values differ) | — | 65 cm |
| Power | ||
| Battery Runtime (values differ) | — | 12 hrs |
| Charge Time (values differ) | — | 4 hrs |
| Auto Docking | Yes | Yes |
| Integration | ||
| Elevator API (values differ) | Yes | — |
| Fleet Management | centralized cloud | centralized cloud |
| Floor Compatibility (values differ) | hard floor | hard floor |
| Display & UX | ||
| Display Size (values differ) | — | 10.4 " |
| Voice Interaction (values differ) | Yes | — |
| Commercial | ||
| Price (USD) (values differ) | $20,000 USD | $11,000–$17,995 USD |
Insufficient data for full comparison
The following fields had no data for any of the selected robots: IP Rating, Hot-Swap Battery, PMS / POS Integration, Noise Level, Languages Supported, RaaS / Month, Warranty
ROI Comparison
Same operating assumptions across every robot — the only difference is price. Set your numbers once to see which pays back fastest.
Annual labor displaced (per robot): $50,000
| Metric | Moxi | Servi |
|---|---|---|
| Investment | $20,000 | $14,498 |
| Payback period | 4.8 mo | 3.5 mo |
| Net savings (5 yr) | $230,000 | $235,503 |
| ROI (5 yr) | +1150% | +1624% |
Estimates labor-cost displacement only — not a full total cost of ownership. Actual ROI depends on integration, maintenance, training, downtime, and task fit. Converted currencies are indicative; USD is the price of record.
Trade-offs at a glance
Frequently asked
Who makes Moxi and Servi?
Moxi is made by Diligent Robotics, based in US. Servi is made by Bear Robotics, based in US.
When were Moxi and Servi launched?
Moxi launched in 2018. Servi launched in 2020.
How do Moxi and Servi compare on the Robo Score?
Moxi scores 68.2 on the Robo Score. Servi scores 60.4. The Robo Score is a 0–100 credibility figure blending commercial maturity, verified deployments, company standing, and independent coverage — see methodology for the full breakdown.
Are Moxi and Servi in the same category?
Both robots are classified as Hospitality Service on Robolist. Filters and ranking treat them as direct alternatives.
What is the realistic total cost of ownership for Hospitality Service robots?
Hardware cost is one input. Hospitality Service TCO also includes integration, training, downtime, and end-of-life. Our breakdown: Service Robot TCO Across Hotels, Restaurants, Retail, and Senior Care.
What should a buyer ask vendors when choosing between Moxi and Servi?
Spec sheets only show part of the story. Useful vendor questions cover support, lifecycle, integration cost, and references. We have a buyer-focused checklist: Service Robot SLAs and Contract Red Flags.
Going deeper — picking the right robot
Service Robot TCO Across Hotels, Restaurants, Retail, and Senior Care
9 min readService Robots
Service Robot SLAs and Contract Red Flags
10 min readService Robots
Service Robot Pilot: A 60-Day Evaluation Framework
10 min readService Robots
Build vs buy vs lease: which model fits a first deployment
8 min readChoosing Your First Robot
The hidden specs vendors hope you'll miss
10 min readReading the Spec Sheet
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About this comparison
Moxi vs Servi compares two robots in the hospitality-service category. All data is sourced from manufacturer spec sheets, verified deployments, and third-party filings; see our methodology for how the Robo Score is calculated.