Alice Service Robot vs Servi
Side-by-side comparison of Alice Service Robot (Xiamen Muka Intelligent Technology Co., Ltd.) and Servi (Bear Robotics) — specs, pricing, Robo Index, and verified deployments. Updated daily.
Optimize comparison for buyer
Optimized for Manufacturing buyers. Priority specs lifted to the top and marked with a target.
Layer 1: Identity & Trust
Manufacturer Country
- Alice Service RobotChina
- ServiUnited States
Year First Available
- Alice Service Robot—
- Servi2020
Verified Deployments
- Alice Service Robot0 Deployments
- Servi0 Deployments
Layer 2: Operational
Price
- Alice Service Robot$16,500–$18,000 USD
- Servi$11,000–$17,995 USD
Battery / Shift Runtime
- Alice Service Robot10 hrs
- Servi12 hrs
Availability Status
- Alice Service RobotACTIVE
- ServiACTIVE
Physical
Payload
- Alice Service Robot—
- Servi40 kg
Robot Weight
- Alice Service Robot45 kg
- Servi—
Tray Count
- Alice Service Robot—
- Servi4
Compartment Type
- Alice Service Robot—
- Serviopen tray
Dimensions
- Alice Service Robot580x550x1500
- Servi440x430x1040
Navigation & Safety
Navigation Type
- Alice Service Robotlidar slam
- Servislam natural
Max Speed
- Alice Service Robot1.2 m/s
- Servi1.2 m/s
Min Passable Width
- Alice Service Robot—
- Servi65 cm
Power
Battery Runtime
- Alice Service Robot10 hrs
- Servi12 hrs
Charge Time
- Alice Service Robot4 hrs
- Servi4 hrs
Auto Docking
- Alice Service RobotYes
- ServiYes
Integration
Elevator API
- Alice Service RobotYes
- Servi—
Fleet Management
- Alice Service Robotcentralized cloud
- Servicentralized cloud
Floor Compatibility
- Alice Service Robothard floor
- Servihard floor
Display & UX
Display Size
- Alice Service Robot13.3 "
- Servi10.4 "
Voice Interaction
- Alice Service RobotYes
- Servi—
Languages Supported
- Alice Service RobotCustomizable for different countries and regions
- Servi—
Commercial
Price (USD)
- Alice Service Robot$16,500–$18,000 USD
- Servi$11,000–$17,995 USD
| | |
|---|---|---|
| Layer 1: Identity & Trust | ||
| Manufacturer Country (values differ) | China | United States |
| Year First Available (values differ) | — | 2020 |
| Verified Deployments | 0 Deployments | 0 Deployments |
| Layer 2: Operational | ||
| Price (values differ) | $16,500–$18,000 USD | $11,000–$17,995 USD |
| Battery / Shift Runtime (values differ) | 10 hrs | 12 hrs |
| Availability Status | ACTIVE | ACTIVE |
| Layer 3: Category Specific | ||
| Physical | ||
| Payload (priority for Manufacturing buyers) (values differ) | — | 40 kg |
| Robot Weight (values differ) | 45 kg | — |
| Tray Count (values differ) | — | 4 |
| Compartment Type (values differ) | — | open tray |
| Dimensions (values differ) | 580x550x1500 | 440x430x1040 |
| Navigation & Safety | ||
| Navigation Type (values differ) | lidar slam | slam natural |
| Max Speed | 1.2 m/s | 1.2 m/s |
| Min Passable Width (values differ) | — | 65 cm |
| Power | ||
| Battery Runtime (values differ) | 10 hrs | 12 hrs |
| Charge Time | 4 hrs | 4 hrs |
| Auto Docking | Yes | Yes |
| Integration | ||
| Elevator API (values differ) | Yes | — |
| Fleet Management | centralized cloud | centralized cloud |
| Floor Compatibility (values differ) | hard floor | hard floor |
| Display & UX | ||
| Display Size (values differ) | 13.3 " | 10.4 " |
| Voice Interaction (values differ) | Yes | — |
| Languages Supported (values differ) | Customizable for different countries and regions | — |
| Commercial | ||
| Price (USD) (values differ) | $16,500–$18,000 USD | $11,000–$17,995 USD |
Insufficient data for full comparison
The following fields had no data for any of the selected robots: IP Rating, Hot-Swap Battery, PMS / POS Integration, Noise Level, RaaS / Month, Warranty
ROI Comparison
Same operating assumptions across every robot — the only difference is price. Set your numbers once to see which pays back fastest.
Annual labor displaced (per robot): $50,000
| Metric | Alice Service Robot | Servi |
|---|---|---|
| Investment | $17,250 | $14,498 |
| Payback period | 4.1 mo | 3.5 mo |
| Net savings (5 yr) | $232,750 | $235,503 |
| ROI (5 yr) | +1349% | +1624% |
Estimates labor-cost displacement only — not a full total cost of ownership. Actual ROI depends on integration, maintenance, training, downtime, and task fit. Converted currencies are indicative; USD is the price of record.
Trade-offs at a glance
Frequently asked
Who makes Alice Service Robot and Servi?
Alice Service Robot is made by Xiamen Muka Intelligent Technology Co., Ltd., based in CN. Servi is made by Bear Robotics, based in US.
How do Alice Service Robot and Servi compare on the Robo Index?
Alice Service Robot grades BBB on the Robo Index. Servi grades AA. The Robo Index is a credibility grade (AAA … C) that blends commercial maturity, verified deployments, company standing, and independent coverage — see methodology for the full breakdown.
Are Alice Service Robot and Servi in the same category?
Both robots are classified as Hospitality Service on Robolist. Filters and ranking treat them as direct alternatives.
What is the realistic total cost of ownership for Hospitality Service robots?
Hardware cost is one input. Hospitality Service TCO also includes integration, training, downtime, and end-of-life. Our breakdown: Service Robot TCO Across Hotels, Restaurants, Retail, and Senior Care.
What should a buyer ask vendors when choosing between Alice Service Robot and Servi?
Spec sheets only show part of the story. Useful vendor questions cover support, lifecycle, integration cost, and references. We have a buyer-focused checklist: Service Robot SLAs and Contract Red Flags.
Going deeper — picking the right robot
Service Robot TCO Across Hotels, Restaurants, Retail, and Senior Care
9 min readService Robots
Service Robot SLAs and Contract Red Flags
10 min readService Robots
Service Robot Pilot: A 60-Day Evaluation Framework
10 min readService Robots
Build vs buy vs lease: which model fits a first deployment
8 min readChoosing Your First Robot
The hidden specs vendors hope you'll miss
10 min readReading the Spec Sheet
Want to be notified when specs or pricing change for these robots? Drop your email.
Other comparisons
About this comparison
Alice Service Robot vs Servi compares two robots in the hospitality-service category. All data is sourced from manufacturer spec sheets, verified deployments, and third-party filings; see our methodology for how the Robo Index is calculated.