Alice Service Robot vs TORY®
Side-by-side comparison of Alice Service Robot (Xiamen Muka Intelligent Technology Co., Ltd.) and TORY® (MetraLabs) — specs, pricing, Robo Index, and verified deployments. Updated daily.
Optimize comparison for buyer
Optimized for Hospitality & F&B buyers. Priority specs lifted to the top and marked with a target.
Layer 1: Identity & Trust
Manufacturer Country
- Alice Service RobotChina
- TORY®Germany
Year First Available
- Alice Service Robot—
- TORY®2007
Verified Deployments
- Alice Service Robot0 Deployments
- TORY®0 Deployments
Layer 2: Operational
Price
- Alice Service Robot$16,500–$18,000 USD
- TORY®Contact for quote
Battery / Shift Runtime
- Alice Service Robot10 hrs
- TORY®—
Availability Status
- Alice Service RobotACTIVE
- TORY®ACTIVE
Physical
Robot Weight
- Alice Service Robot45 kg
- TORY®—
Dimensions
- Alice Service Robot580x550x1500
- TORY®—
Navigation & Safety
Navigation Type
- Alice Service Robotlidar slam
- TORY®lidar slam,vision
Max Speed
- Alice Service Robot1.2 m/s
- TORY®—
Power
Battery Runtime
- Alice Service Robot10 hrs
- TORY®—
Charge Time
- Alice Service Robot4 hrs
- TORY®—
Auto Docking
- Alice Service RobotYes
- TORY®—
Integration
Elevator API
- Alice Service RobotYes
- TORY®—
Fleet Management
- Alice Service Robotcentralized cloud
- TORY®—
Floor Compatibility
- Alice Service Robothard floor
- TORY®hard floor
Display & UX
Display Size
- Alice Service Robot13.3 "
- TORY®—
Voice Interaction
- Alice Service RobotYes
- TORY®—
Languages Supported
- Alice Service RobotCustomizable for different countries and regions
- TORY®—
Commercial
Price (USD)
- Alice Service Robot$16,500–$18,000 USD
- TORY®Contact for quote
| ||
|---|---|---|
| Layer 1: Identity & Trust | ||
| Manufacturer Country (values differ) | China | Germany |
| Year First Available (values differ) | — | 2007 |
| Verified Deployments | 0 Deployments | 0 Deployments |
| Layer 2: Operational | ||
| Price (values differ) | $16,500–$18,000 USD | Contact for quote |
| Battery / Shift Runtime (priority for Hospitality & F&B buyers) (values differ) | 10 hrs | — |
| Availability Status | ACTIVE | ACTIVE |
| Layer 3: Category Specific | ||
| Physical | ||
| Robot Weight (priority for Hospitality & F&B buyers) (values differ) | 45 kg | — |
| Dimensions (values differ) | 580x550x1500 | — |
| Navigation & Safety | ||
| Navigation Type (values differ) | lidar slam | lidar slam,vision |
| Max Speed (values differ) | 1.2 m/s | — |
| Power | ||
| Battery Runtime (priority for Hospitality & F&B buyers) (values differ) | 10 hrs | — |
| Charge Time (values differ) | 4 hrs | — |
| Auto Docking (values differ) | Yes | — |
| Integration | ||
| Elevator API (values differ) | Yes | — |
| Fleet Management (values differ) | centralized cloud | — |
| Floor Compatibility (values differ) | hard floor | hard floor |
| Display & UX | ||
| Display Size (values differ) | 13.3 " | — |
| Voice Interaction (values differ) | Yes | — |
| Languages Supported (values differ) | Customizable for different countries and regions | — |
| Commercial | ||
| Price (USD) (values differ) | $16,500–$18,000 USD | Contact for quote |
Insufficient data for full comparison
The following fields had no data for any of the selected robots: Payload, Tray Count, Compartment Type, IP Rating, Min Passable Width, Hot-Swap Battery, PMS / POS Integration, Noise Level, RaaS / Month, Warranty
ROI Comparison
Same operating assumptions across every robot — the only difference is price. Set your numbers once to see which pays back fastest.
Annual labor displaced (per robot): $50,000
| Metric | Alice Service Robot | TORY® |
|---|---|---|
| Investment | $17,250 | No price |
| Payback period | 4.1 mo | — |
| Net savings (5 yr) | $232,750 | — |
| ROI (5 yr) | +1349% | — |
TORY® has no listed price, so payback can't be computed. Contact the manufacturer for a quote.
Estimates labor-cost displacement only — not a full total cost of ownership. Actual ROI depends on integration, maintenance, training, downtime, and task fit. Converted currencies are indicative; USD is the price of record.
Trade-offs at a glance
Frequently asked
Who makes Alice Service Robot and TORY®?
Alice Service Robot is made by Xiamen Muka Intelligent Technology Co., Ltd., based in CN. TORY® is made by MetraLabs, based in DE.
How do Alice Service Robot and TORY® compare on the Robo Index?
Alice Service Robot grades BBB on the Robo Index. TORY® grades AA. The Robo Index is a credibility grade (AAA … C) that blends commercial maturity, verified deployments, company standing, and independent coverage — see methodology for the full breakdown.
Are Alice Service Robot and TORY® in the same category?
Both robots are classified as Hospitality Service on Robolist. Filters and ranking treat them as direct alternatives.
What is the realistic total cost of ownership for Hospitality Service robots?
Hardware cost is one input. Hospitality Service TCO also includes integration, training, downtime, and end-of-life. Our breakdown: Service Robot TCO Across Hotels, Restaurants, Retail, and Senior Care.
What should a buyer ask vendors when choosing between Alice Service Robot and TORY®?
Spec sheets only show part of the story. Useful vendor questions cover support, lifecycle, integration cost, and references. We have a buyer-focused checklist: Service Robot SLAs and Contract Red Flags.
Going deeper — picking the right robot
Service Robot TCO Across Hotels, Restaurants, Retail, and Senior Care
9 min readService Robots
Service Robot SLAs and Contract Red Flags
10 min readService Robots
Service Robot Pilot: A 60-Day Evaluation Framework
10 min readService Robots
Build vs buy vs lease: which model fits a first deployment
8 min readChoosing Your First Robot
The hidden specs vendors hope you'll miss
10 min readReading the Spec Sheet
Want to be notified when specs or pricing change for these robots? Drop your email.
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About this comparison
Alice Service Robot vs TORY® compares two robots in the hospitality-service category. All data is sourced from manufacturer spec sheets, verified deployments, and third-party filings; see our methodology for how the Robo Index is calculated.