HOSPI vs Serve Gen 3
Side-by-side comparison of HOSPI (Panasonic HOSPI) and Serve Gen 3 (Serve Robotics Inc.) — specs, pricing, Robo Index, and verified deployments. Updated daily.
Optimize comparison for buyer
Optimized for Cleaning & Facilities buyers. Priority specs lifted to the top and marked with a target.
Layer 1: Identity & Trust
Manufacturer Country
- HOSPIJapan
- Serve Gen 3United States
Year First Available
- HOSPI2013
- Serve Gen 32021
Verified Deployments
- HOSPI0 Deployments
- Serve Gen 30 Deployments
Layer 2: Operational
Price
- HOSPIContact for quote
- Serve Gen 3$2,000–$2,500 USD
Battery / Shift Runtime
- HOSPI7 hrs
- Serve Gen 3—
Availability Status
- HOSPIACTIVE
- Serve Gen 3ACTIVE
Physical
Robot Weight
- HOSPI220 kg
- Serve Gen 3—
Payload
- HOSPI60 kg
- Serve Gen 323 kg
Dimensions
- HOSPI630x705x1390
- Serve Gen 3—
Navigation & Safety
Navigation Type
- HOSPIlidar slam,vision,hybrid
- Serve Gen 3—
Max Speed
- HOSPI1 m/s
- Serve Gen 3—
Power
Battery Runtime
- HOSPI7 hrs
- Serve Gen 3—
Charge Time
- HOSPI2.5 hrs
- Serve Gen 3—
Auto Docking
- HOSPIYes
- Serve Gen 3—
Hot-Swap Battery
- HOSPINo
- Serve Gen 3—
Commercial
Price (USD)
- HOSPIContact for quote
- Serve Gen 3$2,000–$2,500 USD
Warranty
- HOSPI1 yrs
- Serve Gen 3—
| | |
|---|---|---|
| Layer 1: Identity & Trust | ||
| Manufacturer Country (values differ) | Japan | United States |
| Year First Available (values differ) | 2013 | 2021 |
| Verified Deployments | 0 Deployments | 0 Deployments |
| Layer 2: Operational | ||
| Price (values differ) | Contact for quote | $2,000–$2,500 USD |
| Battery / Shift Runtime (priority for Cleaning & Facilities buyers) (values differ) | 7 hrs | — |
| Availability Status | ACTIVE | ACTIVE |
| Layer 3: Category Specific | ||
| Physical | ||
| Robot Weight (priority for Cleaning & Facilities buyers) (values differ) | 220 kg | — |
| Payload (priority for Cleaning & Facilities buyers) (values differ) | 60 kg | 23 kg |
| Dimensions (values differ) | 630x705x1390 | — |
| Navigation & Safety | ||
| Navigation Type (values differ) | lidar slam,vision,hybrid | — |
| Max Speed (values differ) | 1 m/s | — |
| Power | ||
| Battery Runtime (priority for Cleaning & Facilities buyers) (values differ) | 7 hrs | — |
| Charge Time (values differ) | 2.5 hrs | — |
| Auto Docking (values differ) | Yes | — |
| Hot-Swap Battery (values differ) | No | — |
| Commercial | ||
| Price (USD) (values differ) | Contact for quote | $2,000–$2,500 USD |
| Warranty (values differ) | 1 yrs | — |
Insufficient data for full comparison
The following fields had no data for any of the selected robots: Tray Count, Tray Capacity, Compartment Type, IP Rating, Min Passable Width, Obstacle Detection Range, Min Object Detection Height, Elevator API, PMS / POS Integration, Fleet Management, Floor Compatibility, Noise Level, Display Size, RaaS / Month
ROI Comparison
Same operating assumptions across every robot — the only difference is price. Set your numbers once to see which pays back fastest.
Annual labor displaced (per robot): $50,000
| Metric | HOSPI | Serve Gen 3 |
|---|---|---|
| Investment | No price | $2,250 |
| Payback period | — | < 1 mo |
| Net savings (5 yr) | — | $247,750 |
| ROI (5 yr) | — | +11011% |
HOSPI has no listed price, so payback can't be computed. Contact the manufacturer for a quote.
Estimates labor-cost displacement only — not a full total cost of ownership. Actual ROI depends on integration, maintenance, training, downtime, and task fit. Converted currencies are indicative; USD is the price of record.
Trade-offs at a glance
Frequently asked
Who makes HOSPI and Serve Gen 3?
HOSPI is made by Panasonic HOSPI, based in JP. Serve Gen 3 is made by Serve Robotics Inc., based in US.
When were HOSPI and Serve Gen 3 launched?
HOSPI launched in 2013. Serve Gen 3 launched in 2021.
How do HOSPI and Serve Gen 3 compare on the Robo Index?
HOSPI grades AA on the Robo Index. Serve Gen 3 grades B. The Robo Index is a credibility grade (AAA … C) that blends commercial maturity, verified deployments, company standing, and independent coverage — see methodology for the full breakdown.
Are HOSPI and Serve Gen 3 in the same category?
Both robots are classified as Delivery on Robolist. Filters and ranking treat them as direct alternatives.
What should a buyer ask vendors when choosing between HOSPI and Serve Gen 3?
Spec sheets only show part of the story. Useful vendor questions cover support, lifecycle, integration cost, and references. We have a buyer-focused checklist: Delivery Robot Vendor Selection: Insurance, Telemetry, and Fallback Procedures.
Going deeper — picking the right robot
Delivery Robot Vendor Selection: Insurance, Telemetry, and Fallback Procedures
9 min readDelivery Robots
Last-Mile Delivery Pilots: 90 Days to a Decision
7 min readDelivery Robots
Indoor vs Outdoor Delivery: Why the Cost Gap Is Larger Than It Looks
7 min readDelivery Robots
Build vs buy vs lease: which model fits a first deployment
8 min readChoosing Your First Robot
The hidden specs vendors hope you'll miss
10 min readReading the Spec Sheet
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About this comparison
HOSPI vs Serve Gen 3 compares two robots in the delivery category. All data is sourced from manufacturer spec sheets, verified deployments, and third-party filings; see our methodology for how the Robo Index is calculated.