Pepper vs Servi
Side-by-side comparison of Pepper (SoftBank Robotics) and Servi (Bear Robotics) — specs, pricing, Robolist Product Score, and verified deployments. Updated daily.
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Optimized for Manufacturing buyers. Priority specs lifted to the top and marked with a target.
Layer 1: Identity & Trust
Manufacturer Country
- PepperUnited States
- ServiUnited States
Year First Available
- Pepper2014
- Servi—
Verified Deployments
- Pepper0 Deployments
- Servi0 Deployments
Layer 2: Operational
Price Range (USD)
- Pepper$2,000
- Servi$11,000–$16,000
Battery / Shift Runtime
- Pepper12 hrs
- Servi12 hrs
Availability Status
- PepperACTIVE
- ServiACTIVE
Cross-Category Comparison
Showing shared foundation fields. Select robots from the same category for full spec comparison.
| ||
|---|---|---|
| Layer 1: Identity & Trust | ||
| Manufacturer Country | United States | United States |
| Year First Available (values differ) | 2014 | — |
| Verified Deployments | 0 Deployments | 0 Deployments |
| Layer 2: Operational | ||
| Price Range (USD) (values differ) | $2,000 | $11,000–$16,000 |
| Battery / Shift Runtime | 12 hrs | 12 hrs |
| Availability Status | ACTIVE | ACTIVE |
| Layer 3: Category Specific | ||
Cross-Category Comparison Showing shared foundation fields. Select robots from the same category for full spec comparison. | ||
Insufficient data for full comparison
The following fields had no data for any of the selected robots: Reach, IP Rating
best in categoryweakest in categoryvalues differ
Trade-offs at a glance
Frequently asked
Who makes Pepper and Servi?
Pepper is made by SoftBank Robotics, based in US. Servi is made by Bear Robotics, based in US.
How do Pepper and Servi compare on the Robolist Product Score?
Pepper scores 43/100. Servi scores 24/100. The Product Score blends specs, pricing transparency, verified deployments, and independent media coverage — see methodology for the full breakdown.
Are Pepper and Servi comparable?
Pepper is categorized as Humanoid; Servi as Hospitality Service. The Product Score is calculated per category, so the absolute scores reflect their respective category tiers.
What is the realistic total cost of ownership for Humanoid And Hospitality Service robots?
Hardware cost is one input. Humanoid And Hospitality Service TCO also includes integration, training, downtime, and end-of-life. Our breakdown: Humanoid TCO: Hardware, Cloud Subscriptions, and the Cost of Teleop Time.
What should a buyer ask vendors when choosing between Pepper and Servi?
Spec sheets only show part of the story. Useful vendor questions cover support, lifecycle, integration cost, and references. We have a buyer-focused checklist: Vendor Selection for Humanoids: The 10 Questions You Must Ask.
Going deeper — picking the right robot
Humanoid TCO: Hardware, Cloud Subscriptions, and the Cost of Teleop Time
8 min readHumanoid Robots
Vendor Selection for Humanoids: The 10 Questions You Must Ask
10 min readHumanoid Robots
Running a Humanoid Pilot: Scope, Success Criteria, and Exit Options
9 min readHumanoid Robots
Service Robot TCO Across Hotels, Restaurants, Retail, and Senior Care
9 min readService Robots
Service Robot SLAs and Contract Red Flags
10 min readService Robots
About this comparison
Pepper vs Servi compares two robots in the humanoid and hospitality-service categories. All data is sourced from manufacturer spec sheets, verified deployments, and third-party filings; see our methodology for how the Robolist Product Score is calculated.