Servi vs TORY®
Side-by-side comparison of Servi (アイリスロボティクス) and TORY® (MetraLabs) — specs, pricing, Robo Index, and verified deployments. Updated daily.
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Optimized for Home & Household buyers. Priority specs lifted to the top and marked with a target.
Layer 1: Identity & Trust
Manufacturer Country
- ServiJapan
- TORY®Germany
Year First Available
- Servi—
- TORY®2007
Verified Deployments
- Servi0 Deployments
- TORY®0 Deployments
Layer 2: Operational
Battery / Shift Runtime
- Servi10 hrs
- TORY®—
Availability Status
- ServiACTIVE
- TORY®ACTIVE
Physical
Robot Weight
- Servi35 kg
- TORY®—
Payload
- Servi30 kg
- TORY®—
Tray Count
- Servi3
- TORY®—
Compartment Type
- Serviopen trays
- TORY®—
Dimensions
- Servi462x486x1046
- TORY®—
Navigation & Safety
Navigation Type
- Servilidar slam,vision
- TORY®lidar slam,vision
Max Speed
- Servi0.8 m/s
- TORY®—
Min Passable Width
- Servi60 cm
- TORY®—
Power
Battery Runtime
- Servi10 hrs
- TORY®—
Charge Time
- Servi4 hrs
- TORY®—
Auto Docking
- ServiYes
- TORY®—
Hot-Swap Battery
- ServiNo
- TORY®—
Integration
Floor Compatibility
- Servihard floor
- TORY®hard floor
Display & UX
Display Size
- Servi7 "
- TORY®—
Languages Supported
- ServiJapanese, English, Korean
- TORY®—
| ||
|---|---|---|
| Layer 1: Identity & Trust | ||
| Manufacturer Country (values differ) | Japan | Germany |
| Year First Available (values differ) | — | 2007 |
| Verified Deployments | 0 Deployments | 0 Deployments |
| Layer 2: Operational | ||
| Battery / Shift Runtime (priority for Home & Household buyers) (values differ) | 10 hrs | — |
| Availability Status | ACTIVE | ACTIVE |
| Layer 3: Category Specific | ||
| Physical | ||
| Robot Weight (priority for Home & Household buyers) (values differ) | 35 kg | — |
| Payload (values differ) | 30 kg | — |
| Tray Count (values differ) | 3 | — |
| Compartment Type (values differ) | open trays | — |
| Dimensions (values differ) | 462x486x1046 | — |
| Navigation & Safety | ||
| Navigation Type (values differ) | lidar slam,vision | lidar slam,vision |
| Max Speed (values differ) | 0.8 m/s | — |
| Min Passable Width (values differ) | 60 cm | — |
| Power | ||
| Battery Runtime (priority for Home & Household buyers) (values differ) | 10 hrs | — |
| Charge Time (values differ) | 4 hrs | — |
| Auto Docking (values differ) | Yes | — |
| Hot-Swap Battery (values differ) | No | — |
| Integration | ||
| Floor Compatibility (values differ) | hard floor | hard floor |
| Display & UX | ||
| Display Size (values differ) | 7 " | — |
| Languages Supported (values differ) | Japanese, English, Korean | — |
Insufficient data for full comparison
The following fields had no data for any of the selected robots: Price, IP Rating, Elevator API, PMS / POS Integration, Fleet Management, Voice Interaction, Noise Level, Price (USD), RaaS / Month, Warranty
best in categoryweakest in categoryvalues differ
ROI Comparison
Same operating assumptions across every robot — the only difference is price. Set your numbers once to see which pays back fastest.
Annual labor displaced (per robot): $50,000
| Metric | Servi | TORY® |
|---|---|---|
| Investment | No price | No price |
| Payback period | — | — |
| Net savings (5 yr) | — | — |
| ROI (5 yr) | — | — |
Servi, TORY® have no listed price, so payback can't be computed. Contact the manufacturer for a quote.
Estimates labor-cost displacement only — not a full total cost of ownership. Actual ROI depends on integration, maintenance, training, downtime, and task fit. Converted currencies are indicative; USD is the price of record.
Trade-offs at a glance
Frequently asked
Who makes Servi and TORY®?
Servi is made by アイリスロボティクス, based in JP. TORY® is made by MetraLabs, based in DE.
How do Servi and TORY® compare on the Robo Index?
Servi grades BBB on the Robo Index. TORY® grades AA. The Robo Index is a credibility grade (AAA … C) that blends commercial maturity, verified deployments, company standing, and independent coverage — see methodology for the full breakdown.
Are Servi and TORY® in the same category?
Both robots are classified as Hospitality Service on Robolist. Filters and ranking treat them as direct alternatives.
What is the realistic total cost of ownership for Hospitality Service robots?
Hardware cost is one input. Hospitality Service TCO also includes integration, training, downtime, and end-of-life. Our breakdown: Service Robot TCO Across Hotels, Restaurants, Retail, and Senior Care.
What should a buyer ask vendors when choosing between Servi and TORY®?
Spec sheets only show part of the story. Useful vendor questions cover support, lifecycle, integration cost, and references. We have a buyer-focused checklist: Service Robot SLAs and Contract Red Flags.
Going deeper — picking the right robot
Service Robot TCO Across Hotels, Restaurants, Retail, and Senior Care
9 min readService Robots
Service Robot SLAs and Contract Red Flags
10 min readService Robots
Service Robot Pilot: A 60-Day Evaluation Framework
10 min readService Robots
Build vs buy vs lease: which model fits a first deployment
8 min readChoosing Your First Robot
The hidden specs vendors hope you'll miss
10 min readReading the Spec Sheet
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About this comparison
Servi vs TORY® compares two robots in the hospitality-service category. All data is sourced from manufacturer spec sheets, verified deployments, and third-party filings; see our methodology for how the Robo Index is calculated.