Servi Plus vs TORY®
Side-by-side comparison of Servi Plus (SoftBank Robotics) and TORY® (MetraLabs) — specs, pricing, Robo Index, and verified deployments. Updated daily.
Optimize comparison for buyer
Optimized for Hospitality & F&B buyers. Priority specs lifted to the top and marked with a target.
Layer 1: Identity & Trust
Manufacturer Country
- Servi PlusUnited States
- TORY®Germany
Year First Available
- Servi Plus—
- TORY®2007
Verified Deployments
- Servi Plus0 Deployments
- TORY®0 Deployments
Layer 2: Operational
Price
- Servi Plus$24,000 USD
- TORY®Contact for quote
Battery / Shift Runtime
- Servi Plus10 hrs
- TORY®—
Availability Status
- Servi PlusACTIVE
- TORY®ACTIVE
Physical
Payload
- Servi Plus30 kg
- TORY®—
Robot Weight
- Servi Plus35 kg
- TORY®—
Tray Count
- Servi Plus3
- TORY®—
Compartment Type
- Servi Plusopen trays
- TORY®—
Dimensions
- Servi Plus486x462x1046
- TORY®—
Navigation & Safety
Navigation Type
- Servi Pluslidar slam
- TORY®lidar slam,vision
Max Speed
- Servi Plus0.8 m/s
- TORY®—
Min Passable Width
- Servi Plus60 cm
- TORY®—
Power
Battery Runtime
- Servi Plus10 hrs
- TORY®—
Charge Time
- Servi Plus4.5 hrs
- TORY®—
Auto Docking
- Servi PlusNo
- TORY®—
Integration
Fleet Management
- Servi Pluscentralized cloud
- TORY®—
Floor Compatibility
- Servi Plushard floor
- TORY®hard floor
Display & UX
Display Size
- Servi Plus10.4 "
- TORY®—
Languages Supported
- Servi PlusEnglish, Korean, Japanese, Deutsch
- TORY®—
Commercial
Price (USD)
- Servi Plus$24,000 USD
- TORY®Contact for quote
RaaS / Month
- Servi Plus$809
- TORY®—
| ||
|---|---|---|
| Layer 1: Identity & Trust | ||
| Manufacturer Country (values differ) | United States | Germany |
| Year First Available (values differ) | — | 2007 |
| Verified Deployments | 0 Deployments | 0 Deployments |
| Layer 2: Operational | ||
| Price (values differ) | $24,000 USD | Contact for quote |
| Battery / Shift Runtime (priority for Hospitality & F&B buyers) (values differ) | 10 hrs | — |
| Availability Status | ACTIVE | ACTIVE |
| Layer 3: Category Specific | ||
| Physical | ||
| Payload (priority for Hospitality & F&B buyers) (values differ) | 30 kg | — |
| Robot Weight (priority for Hospitality & F&B buyers) (values differ) | 35 kg | — |
| Tray Count (values differ) | 3 | — |
| Compartment Type (values differ) | open trays | — |
| Dimensions (values differ) | 486x462x1046 | — |
| Navigation & Safety | ||
| Navigation Type (values differ) | lidar slam | lidar slam,vision |
| Max Speed (values differ) | 0.8 m/s | — |
| Min Passable Width (values differ) | 60 cm | — |
| Power | ||
| Battery Runtime (priority for Hospitality & F&B buyers) (values differ) | 10 hrs | — |
| Charge Time (values differ) | 4.5 hrs | — |
| Auto Docking (values differ) | No | — |
| Integration | ||
| Fleet Management (values differ) | centralized cloud | — |
| Floor Compatibility (values differ) | hard floor | hard floor |
| Display & UX | ||
| Display Size (values differ) | 10.4 " | — |
| Languages Supported (values differ) | English, Korean, Japanese, Deutsch | — |
| Commercial | ||
| Price (USD) (values differ) | $24,000 USD | Contact for quote |
| RaaS / Month (values differ) | $809 | — |
Insufficient data for full comparison
The following fields had no data for any of the selected robots: IP Rating, Hot-Swap Battery, Elevator API, PMS / POS Integration, Voice Interaction, Noise Level, Warranty
ROI Comparison
Same operating assumptions across every robot — the only difference is price. Set your numbers once to see which pays back fastest.
Annual labor displaced (per robot): $50,000
| Metric | Servi Plus | TORY® |
|---|---|---|
| Investment | $24,000 | No price |
| Payback period | 5.8 mo | — |
| Net savings (5 yr) | $226,000 | — |
| ROI (5 yr) | +942% | — |
TORY® has no listed price, so payback can't be computed. Contact the manufacturer for a quote.
Estimates labor-cost displacement only — not a full total cost of ownership. Actual ROI depends on integration, maintenance, training, downtime, and task fit. Converted currencies are indicative; USD is the price of record.
Trade-offs at a glance
Frequently asked
Who makes Servi Plus and TORY®?
Servi Plus is made by SoftBank Robotics, based in US. TORY® is made by MetraLabs, based in DE.
How do Servi Plus and TORY® compare on the Robo Index?
Servi Plus grades BBB on the Robo Index. TORY® grades AA. The Robo Index is a credibility grade (AAA … C) that blends commercial maturity, verified deployments, company standing, and independent coverage — see methodology for the full breakdown.
Are Servi Plus and TORY® in the same category?
Both robots are classified as Hospitality Service on Robolist. Filters and ranking treat them as direct alternatives.
What is the realistic total cost of ownership for Hospitality Service robots?
Hardware cost is one input. Hospitality Service TCO also includes integration, training, downtime, and end-of-life. Our breakdown: Service Robot TCO Across Hotels, Restaurants, Retail, and Senior Care.
What should a buyer ask vendors when choosing between Servi Plus and TORY®?
Spec sheets only show part of the story. Useful vendor questions cover support, lifecycle, integration cost, and references. We have a buyer-focused checklist: Service Robot SLAs and Contract Red Flags.
Going deeper — picking the right robot
Service Robot TCO Across Hotels, Restaurants, Retail, and Senior Care
9 min readService Robots
Service Robot SLAs and Contract Red Flags
10 min readService Robots
Service Robot Pilot: A 60-Day Evaluation Framework
10 min readService Robots
Build vs buy vs lease: which model fits a first deployment
8 min readChoosing Your First Robot
The hidden specs vendors hope you'll miss
10 min readReading the Spec Sheet
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About this comparison
Servi Plus vs TORY® compares two robots in the hospitality-service category. All data is sourced from manufacturer spec sheets, verified deployments, and third-party filings; see our methodology for how the Robo Index is calculated.