Servi Plus vs XiaoAo
Side-by-side comparison of Servi Plus (SoftBank Robotics) and XiaoAo (Guangzhou Aobo Information Technology Co., Ltd.) — specs, pricing, Robo Index, and verified deployments. Updated daily.
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Layer 1: Identity & Trust
Manufacturer Country
- Servi PlusUnited States
- XiaoAoChina
Year First Available
- Servi Plus—
- XiaoAo2024
Verified Deployments
- Servi Plus0 Deployments
- XiaoAo0 Deployments
Layer 2: Operational
Price
- Servi Plus$24,000 USD
- XiaoAo$3,000–$11,888 USD
Battery / Shift Runtime
- Servi Plus10 hrs
- XiaoAo8 hrs
Availability Status
- Servi PlusACTIVE
- XiaoAoACTIVE
Physical
Payload
- Servi Plus30 kg
- XiaoAo—
Robot Weight
- Servi Plus35 kg
- XiaoAo—
Tray Count
- Servi Plus3
- XiaoAo—
Compartment Type
- Servi Plusopen trays
- XiaoAo—
Dimensions
- Servi Plus486x462x1046
- XiaoAo—
Navigation & Safety
Navigation Type
- Servi Pluslidar slam
- XiaoAolidar slam
Max Speed
- Servi Plus0.8 m/s
- XiaoAo—
Min Passable Width
- Servi Plus60 cm
- XiaoAo—
Power
Battery Runtime
- Servi Plus10 hrs
- XiaoAo8 hrs
Charge Time
- Servi Plus4.5 hrs
- XiaoAo—
Auto Docking
- Servi PlusNo
- XiaoAo—
Integration
Fleet Management
- Servi Pluscentralized cloud
- XiaoAo—
Floor Compatibility
- Servi Plushard floor
- XiaoAo—
Display & UX
Display Size
- Servi Plus10.4 "
- XiaoAo—
Languages Supported
- Servi PlusEnglish, Korean, Japanese, Deutsch
- XiaoAo—
Commercial
Price (USD)
- Servi Plus$24,000 USD
- XiaoAo$3,000–$11,888 USD
RaaS / Month
- Servi Plus$809
- XiaoAo—
Warranty
- Servi Plus—
- XiaoAo1 yrs
| | |
|---|---|---|
| Layer 1: Identity & Trust | ||
| Manufacturer Country (values differ) | United States | China |
| Year First Available (values differ) | — | 2024 |
| Verified Deployments | 0 Deployments | 0 Deployments |
| Layer 2: Operational | ||
| Price (values differ) | $24,000 USD | $3,000–$11,888 USD |
| Battery / Shift Runtime (values differ) | 10 hrs | 8 hrs |
| Availability Status | ACTIVE | ACTIVE |
| Layer 3: Category Specific | ||
| Physical | ||
| Payload (values differ) | 30 kg | — |
| Robot Weight (values differ) | 35 kg | — |
| Tray Count (values differ) | 3 | — |
| Compartment Type (values differ) | open trays | — |
| Dimensions (values differ) | 486x462x1046 | — |
| Navigation & Safety | ||
| Navigation Type (values differ) | lidar slam | lidar slam |
| Max Speed (values differ) | 0.8 m/s | — |
| Min Passable Width (values differ) | 60 cm | — |
| Power | ||
| Battery Runtime (values differ) | 10 hrs | 8 hrs |
| Charge Time (values differ) | 4.5 hrs | — |
| Auto Docking (values differ) | No | — |
| Integration | ||
| Fleet Management (values differ) | centralized cloud | — |
| Floor Compatibility (values differ) | hard floor | — |
| Display & UX | ||
| Display Size (values differ) | 10.4 " | — |
| Languages Supported (values differ) | English, Korean, Japanese, Deutsch | — |
| Commercial | ||
| Price (USD) (values differ) | $24,000 USD | $3,000–$11,888 USD |
| RaaS / Month (values differ) | $809 | — |
| Warranty (values differ) | — | 1 yrs |
Insufficient data for full comparison
The following fields had no data for any of the selected robots: IP Rating, Hot-Swap Battery, Elevator API, PMS / POS Integration, Voice Interaction, Noise Level
ROI Comparison
Same operating assumptions across every robot — the only difference is price. Set your numbers once to see which pays back fastest.
Annual labor displaced (per robot): $50,000
| Metric | Servi Plus | XiaoAo |
|---|---|---|
| Investment | $24,000 | $7,444 |
| Payback period | 5.8 mo | 1.8 mo |
| Net savings (5 yr) | $226,000 | $242,556 |
| ROI (5 yr) | +942% | +3258% |
Estimates labor-cost displacement only — not a full total cost of ownership. Actual ROI depends on integration, maintenance, training, downtime, and task fit. Converted currencies are indicative; USD is the price of record.
Trade-offs at a glance
Frequently asked
Who makes Servi Plus and XiaoAo?
Servi Plus is made by SoftBank Robotics, based in US. XiaoAo is made by Guangzhou Aobo Information Technology Co., Ltd., based in CN.
How do Servi Plus and XiaoAo compare on the Robo Index?
Servi Plus grades BBB on the Robo Index. XiaoAo grades AA. The Robo Index is a credibility grade (AAA … C) that blends commercial maturity, verified deployments, company standing, and independent coverage — see methodology for the full breakdown.
Are Servi Plus and XiaoAo in the same category?
Both robots are classified as Hospitality Service on Robolist. Filters and ranking treat them as direct alternatives.
What is the realistic total cost of ownership for Hospitality Service robots?
Hardware cost is one input. Hospitality Service TCO also includes integration, training, downtime, and end-of-life. Our breakdown: Service Robot TCO Across Hotels, Restaurants, Retail, and Senior Care.
What should a buyer ask vendors when choosing between Servi Plus and XiaoAo?
Spec sheets only show part of the story. Useful vendor questions cover support, lifecycle, integration cost, and references. We have a buyer-focused checklist: Service Robot SLAs and Contract Red Flags.
Going deeper — picking the right robot
Service Robot TCO Across Hotels, Restaurants, Retail, and Senior Care
9 min readService Robots
Service Robot SLAs and Contract Red Flags
10 min readService Robots
Service Robot Pilot: A 60-Day Evaluation Framework
10 min readService Robots
Build vs buy vs lease: which model fits a first deployment
8 min readChoosing Your First Robot
The hidden specs vendors hope you'll miss
10 min readReading the Spec Sheet
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About this comparison
Servi Plus vs XiaoAo compares two robots in the hospitality-service category. All data is sourced from manufacturer spec sheets, verified deployments, and third-party filings; see our methodology for how the Robo Index is calculated.