Bot Care vs Servi
Side-by-side comparison of Bot Care (Samsung Electronics Co., Ltd. — Robotics Team) and Servi (Bear Robotics) — specs, pricing, Robo Index, and verified deployments. Updated daily.
Optimize comparison for buyer
Optimized for Warehousing & Logistics buyers. Priority specs lifted to the top and marked with a target.
Layer 1: Identity & Trust
Manufacturer Country
- Bot CareSouth Korea
- ServiUnited States
Year First Available
- Bot Care2019
- Servi2020
Verified Deployments
- Bot Care0 Deployments
- Servi0 Deployments
Layer 2: Operational
Price
- Bot CareContact for quote
- Servi$11,000–$17,995 USD
Battery / Shift Runtime
- Bot Care—
- Servi12 hrs
Availability Status
- Bot CareACTIVE
- ServiACTIVE
Physical
Payload
- Bot Care60 kg
- Servi40 kg
Tray Count
- Bot Care4
- Servi4
Compartment Type
- Bot Careopen tray
- Serviopen tray
Dimensions
- Bot Care—
- Servi440x430x1040
IP Rating
- Bot CareIPX5
- Servi—
Navigation & Safety
Navigation Type
- Bot Careslam natural
- Servislam natural
Max Speed
- Bot Care—
- Servi1.2 m/s
Min Passable Width
- Bot Care—
- Servi65 cm
Power
Battery Runtime
- Bot Care—
- Servi12 hrs
Charge Time
- Bot Care—
- Servi4 hrs
Auto Docking
- Bot Care—
- ServiYes
Integration
Fleet Management
- Bot Care—
- Servicentralized cloud
Floor Compatibility
- Bot Care—
- Servihard floor
Display & UX
Display Size
- Bot Care—
- Servi10.4 "
Commercial
Price (USD)
- Bot CareContact for quote
- Servi$11,000–$17,995 USD
| | |
|---|---|---|
| Layer 1: Identity & Trust | ||
| Manufacturer Country (values differ) | South Korea | United States |
| Year First Available (values differ) | 2019 | 2020 |
| Verified Deployments | 0 Deployments | 0 Deployments |
| Layer 2: Operational | ||
| Price (values differ) | Contact for quote | $11,000–$17,995 USD |
| Battery / Shift Runtime (priority for Warehousing & Logistics buyers) (values differ) | — | 12 hrs |
| Availability Status | ACTIVE | ACTIVE |
| Layer 3: Category Specific | ||
| Physical | ||
| Payload (priority for Warehousing & Logistics buyers) (values differ) | 60 kg | 40 kg |
| Tray Count | 4 | 4 |
| Compartment Type | open tray | open tray |
| Dimensions (values differ) | — | 440x430x1040 |
| IP Rating (values differ) | IPX5 | — |
| Navigation & Safety | ||
| Navigation Type | slam natural | slam natural |
| Max Speed (values differ) | — | 1.2 m/s |
| Min Passable Width (values differ) | — | 65 cm |
| Power | ||
| Battery Runtime (priority for Warehousing & Logistics buyers) (values differ) | — | 12 hrs |
| Charge Time (values differ) | — | 4 hrs |
| Auto Docking (values differ) | — | Yes |
| Integration | ||
| Fleet Management (values differ) | — | centralized cloud |
| Floor Compatibility (values differ) | — | hard floor |
| Display & UX | ||
| Display Size (values differ) | — | 10.4 " |
| Commercial | ||
| Price (USD) (values differ) | Contact for quote | $11,000–$17,995 USD |
Insufficient data for full comparison
The following fields had no data for any of the selected robots: Robot Weight, Hot-Swap Battery, Elevator API, PMS / POS Integration, Voice Interaction, Noise Level, Languages Supported, RaaS / Month, Warranty
ROI Comparison
Same operating assumptions across every robot — the only difference is price. Set your numbers once to see which pays back fastest.
Annual labor displaced (per robot): $50,000
| Metric | Bot Care | Servi |
|---|---|---|
| Investment | No price | $14,498 |
| Payback period | — | 3.5 mo |
| Net savings (5 yr) | — | $235,503 |
| ROI (5 yr) | — | +1624% |
Bot Care has no listed price, so payback can't be computed. Contact the manufacturer for a quote.
Estimates labor-cost displacement only — not a full total cost of ownership. Actual ROI depends on integration, maintenance, training, downtime, and task fit. Converted currencies are indicative; USD is the price of record.
Trade-offs at a glance
Frequently asked
Who makes Bot Care and Servi?
Bot Care is made by Samsung Electronics Co., Ltd. — Robotics Team, based in KR. Servi is made by Bear Robotics, based in US.
When were Bot Care and Servi launched?
Bot Care launched in 2019. Servi launched in 2020.
How do Bot Care and Servi compare on the Robo Index?
Bot Care grades BBB on the Robo Index. Servi grades AA. The Robo Index is a credibility grade (AAA … C) that blends commercial maturity, verified deployments, company standing, and independent coverage — see methodology for the full breakdown.
Are Bot Care and Servi in the same category?
Both robots are classified as Hospitality Service on Robolist. Filters and ranking treat them as direct alternatives.
What is the realistic total cost of ownership for Hospitality Service robots?
Hardware cost is one input. Hospitality Service TCO also includes integration, training, downtime, and end-of-life. Our breakdown: Service Robot TCO Across Hotels, Restaurants, Retail, and Senior Care.
What should a buyer ask vendors when choosing between Bot Care and Servi?
Spec sheets only show part of the story. Useful vendor questions cover support, lifecycle, integration cost, and references. We have a buyer-focused checklist: Service Robot SLAs and Contract Red Flags.
Going deeper — picking the right robot
Service Robot TCO Across Hotels, Restaurants, Retail, and Senior Care
9 min readService Robots
Service Robot SLAs and Contract Red Flags
10 min readService Robots
Service Robot Pilot: A 60-Day Evaluation Framework
10 min readService Robots
Build vs buy vs lease: which model fits a first deployment
8 min readChoosing Your First Robot
The hidden specs vendors hope you'll miss
10 min readReading the Spec Sheet
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About this comparison
Bot Care vs Servi compares two robots in the hospitality-service category. All data is sourced from manufacturer spec sheets, verified deployments, and third-party filings; see our methodology for how the Robo Index is calculated.