Servi vs Servi Plus
Side-by-side comparison of Servi (Bear Robotics) and Servi Plus (SoftBank Robotics) — specs, pricing, Robo Index, and verified deployments. Updated daily.
Optimize comparison for buyer
Optimized for Healthcare & Hospitals buyers. Priority specs lifted to the top and marked with a target.
Layer 1: Identity & Trust
Manufacturer Country
- ServiUnited States
- Servi PlusUnited States
Year First Available
- Servi2020
- Servi Plus—
Verified Deployments
- Servi0 Deployments
- Servi Plus0 Deployments
Layer 2: Operational
Price
- Servi$11,000–$17,995 USD
- Servi Plus$24,000 USD
Battery / Shift Runtime
- Servi12 hrs
- Servi Plus10 hrs
Availability Status
- ServiACTIVE
- Servi PlusACTIVE
Physical
Payload
- Servi40 kg
- Servi Plus30 kg
Robot Weight
- Servi—
- Servi Plus35 kg
Tray Count
- Servi4
- Servi Plus3
Compartment Type
- Serviopen tray
- Servi Plusopen trays
Dimensions
- Servi440x430x1040
- Servi Plus486x462x1046
Navigation & Safety
Navigation Type
- Servislam natural
- Servi Pluslidar slam
Max Speed
- Servi1.2 m/s
- Servi Plus0.8 m/s
Min Passable Width
- Servi65 cm
- Servi Plus60 cm
Power
Battery Runtime
- Servi12 hrs
- Servi Plus10 hrs
Charge Time
- Servi4 hrs
- Servi Plus4.5 hrs
Auto Docking
- ServiYes
- Servi PlusNo
Integration
Fleet Management
- Servicentralized cloud
- Servi Pluscentralized cloud
Floor Compatibility
- Servihard floor
- Servi Plushard floor
Display & UX
Display Size
- Servi10.4 "
- Servi Plus10.4 "
Languages Supported
- Servi—
- Servi PlusEnglish, Korean, Japanese, Deutsch
Commercial
Price (USD)
- Servi$11,000–$17,995 USD
- Servi Plus$24,000 USD
RaaS / Month
- Servi—
- Servi Plus$809
| | |
|---|---|---|
| Layer 1: Identity & Trust | ||
| Manufacturer Country | United States | United States |
| Year First Available (values differ) | 2020 | — |
| Verified Deployments | 0 Deployments | 0 Deployments |
| Layer 2: Operational | ||
| Price (values differ) | $11,000–$17,995 USD | $24,000 USD |
| Battery / Shift Runtime (values differ) | 12 hrs | 10 hrs |
| Availability Status | ACTIVE | ACTIVE |
| Layer 3: Category Specific | ||
| Physical | ||
| Payload (values differ) | 40 kg | 30 kg |
| Robot Weight (values differ) | — | 35 kg |
| Tray Count (values differ) | 4 | 3 |
| Compartment Type (values differ) | open tray | open trays |
| Dimensions (values differ) | 440x430x1040 | 486x462x1046 |
| Navigation & Safety | ||
| Navigation Type (values differ) | slam natural | lidar slam |
| Max Speed (values differ) | 1.2 m/s | 0.8 m/s |
| Min Passable Width (values differ) | 65 cm | 60 cm |
| Power | ||
| Battery Runtime (values differ) | 12 hrs | 10 hrs |
| Charge Time (values differ) | 4 hrs | 4.5 hrs |
| Auto Docking (values differ) | Yes | No |
| Integration | ||
| Fleet Management | centralized cloud | centralized cloud |
| Floor Compatibility (values differ) | hard floor | hard floor |
| Display & UX | ||
| Display Size | 10.4 " | 10.4 " |
| Languages Supported (values differ) | — | English, Korean, Japanese, Deutsch |
| Commercial | ||
| Price (USD) (values differ) | $11,000–$17,995 USD | $24,000 USD |
| RaaS / Month (values differ) | — | $809 |
Insufficient data for full comparison
The following fields had no data for any of the selected robots: IP Rating, Hot-Swap Battery, Elevator API, PMS / POS Integration, Voice Interaction, Noise Level, Warranty
ROI Comparison
Same operating assumptions across every robot — the only difference is price. Set your numbers once to see which pays back fastest.
Annual labor displaced (per robot): $50,000
| Metric | Servi | Servi Plus |
|---|---|---|
| Investment | $14,498 | $24,000 |
| Payback period | 3.5 mo | 5.8 mo |
| Net savings (5 yr) | $235,503 | $226,000 |
| ROI (5 yr) | +1624% | +942% |
Estimates labor-cost displacement only — not a full total cost of ownership. Actual ROI depends on integration, maintenance, training, downtime, and task fit. Converted currencies are indicative; USD is the price of record.
Trade-offs at a glance
Frequently asked
Who makes Servi and Servi Plus?
Servi is made by Bear Robotics, based in US. Servi Plus is made by SoftBank Robotics, based in US.
How do Servi and Servi Plus compare on the Robo Index?
Servi grades AA on the Robo Index. Servi Plus grades BBB. The Robo Index is a credibility grade (AAA … C) that blends commercial maturity, verified deployments, company standing, and independent coverage — see methodology for the full breakdown.
Are Servi and Servi Plus in the same category?
Both robots are classified as Hospitality Service on Robolist. Filters and ranking treat them as direct alternatives.
What is the realistic total cost of ownership for Hospitality Service robots?
Hardware cost is one input. Hospitality Service TCO also includes integration, training, downtime, and end-of-life. Our breakdown: Service Robot TCO Across Hotels, Restaurants, Retail, and Senior Care.
What should a buyer ask vendors when choosing between Servi and Servi Plus?
Spec sheets only show part of the story. Useful vendor questions cover support, lifecycle, integration cost, and references. We have a buyer-focused checklist: Service Robot SLAs and Contract Red Flags.
Going deeper — picking the right robot
Service Robot TCO Across Hotels, Restaurants, Retail, and Senior Care
9 min readService Robots
Service Robot SLAs and Contract Red Flags
10 min readService Robots
Service Robot Pilot: A 60-Day Evaluation Framework
10 min readService Robots
Build vs buy vs lease: which model fits a first deployment
8 min readChoosing Your First Robot
The hidden specs vendors hope you'll miss
10 min readReading the Spec Sheet
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About this comparison
Servi vs Servi Plus compares two robots in the hospitality-service category. All data is sourced from manufacturer spec sheets, verified deployments, and third-party filings; see our methodology for how the Robo Index is calculated.