TORY® vs TUG
Side-by-side comparison of TORY® (MetraLabs) and TUG (Aethon) — specs, pricing, Robo Index, and verified deployments. Updated daily.
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Optimized for Hospitality & F&B buyers. Priority specs lifted to the top and marked with a target.
Layer 1: Identity & Trust
Manufacturer Country
- TORY®Germany
- TUGUnited States
Year First Available
- TORY®2007
- TUG2022
Verified Deployments
- TORY®0 Deployments
- TUG0 Deployments
Layer 2: Operational
Price
- TORY®Contact for quote
- TUG$107,500 USD
Battery / Shift Runtime
- TORY®—
- TUG10 hrs
Availability Status
- TORY®ACTIVE
- TUGACTIVE
Physical
Payload
- TORY®—
- TUG453 kg
Compartment Type
- TORY®—
- TUGenclosed locked
Dimensions
- TORY®—
- TUG1168.4x1168.4x1168.4
Navigation & Safety
Navigation Type
- TORY®lidar slam,vision
- TUGslam natural
Max Speed
- TORY®—
- TUG0.8 m/s
Power
Battery Runtime
- TORY®—
- TUG10 hrs
Auto Docking
- TORY®—
- TUGYes
Integration
Elevator API
- TORY®—
- TUGYes
PMS / POS Integration
- TORY®—
- TUGYes
Fleet Management
- TORY®—
- TUGcentralized cloud
Floor Compatibility
- TORY®hard floor
- TUGhard floor,irregular concrete
Commercial
Price (USD)
- TORY®Contact for quote
- TUG$107,500 USD
| Layer 1: Identity & Trust | ||
| Manufacturer Country (values differ) | Germany | United States |
| Year First Available (values differ) | 2007 | 2022 |
| Verified Deployments | 0 Deployments | 0 Deployments |
| Layer 2: Operational | ||
| Price (values differ) | Contact for quote | $107,500 USD |
| Battery / Shift Runtime (priority for Hospitality & F&B buyers) (values differ) | — | 10 hrs |
| Availability Status | ACTIVE | ACTIVE |
| Layer 3: Category Specific | ||
| Physical | ||
| Payload (priority for Hospitality & F&B buyers) (values differ) | — | 453 kg |
| Compartment Type (values differ) | — | enclosed locked |
| Dimensions (values differ) | — | 1168.4x1168.4x1168.4 |
| Navigation & Safety | ||
| Navigation Type (values differ) | lidar slam,vision | slam natural |
| Max Speed (values differ) | — | 0.8 m/s |
| Power | ||
| Battery Runtime (priority for Hospitality & F&B buyers) (values differ) | — | 10 hrs |
| Auto Docking (values differ) | — | Yes |
| Integration | ||
| Elevator API (values differ) | — | Yes |
| PMS / POS Integration (values differ) | — | Yes |
| Fleet Management (values differ) | — | centralized cloud |
| Floor Compatibility (values differ) | hard floor | hard floor,irregular concrete |
| Commercial | ||
| Price (USD) (values differ) | Contact for quote | $107,500 USD |
Insufficient data for full comparison
The following fields had no data for any of the selected robots: Robot Weight, Tray Count, IP Rating, Min Passable Width, Charge Time, Hot-Swap Battery, Display Size, Voice Interaction, Noise Level, Languages Supported, RaaS / Month, Warranty
best in categoryweakest in categoryvalues differ
ROI Comparison
Same operating assumptions across every robot — the only difference is price. Set your numbers once to see which pays back fastest.
Annual labor displaced (per robot): $50,000
| Metric | TORY® | TUG |
|---|---|---|
| Investment | No price | $107,500 |
| Payback period | — | 25.8 mo |
| Net savings (5 yr) | — | $142,500 |
| ROI (5 yr) | — | +133% |
TORY® has no listed price, so payback can't be computed. Contact the manufacturer for a quote.
Estimates labor-cost displacement only — not a full total cost of ownership. Actual ROI depends on integration, maintenance, training, downtime, and task fit. Converted currencies are indicative; USD is the price of record.
Trade-offs at a glance
Frequently asked
Who makes TORY® and TUG?
TORY® is made by MetraLabs, based in DE. TUG is made by Aethon, based in US.
When were TORY® and TUG launched?
TORY® launched in 2007. TUG launched in 2022.
How do TORY® and TUG compare on the Robo Index?
TORY® grades AA on the Robo Index. TUG grades A. The Robo Index is a credibility grade (AAA … C) that blends commercial maturity, verified deployments, company standing, and independent coverage — see methodology for the full breakdown.
Are TORY® and TUG in the same category?
Both robots are classified as Hospitality Service on Robolist. Filters and ranking treat them as direct alternatives.
What is the realistic total cost of ownership for Hospitality Service robots?
Hardware cost is one input. Hospitality Service TCO also includes integration, training, downtime, and end-of-life. Our breakdown: Service Robot TCO Across Hotels, Restaurants, Retail, and Senior Care.
What should a buyer ask vendors when choosing between TORY® and TUG?
Spec sheets only show part of the story. Useful vendor questions cover support, lifecycle, integration cost, and references. We have a buyer-focused checklist: Service Robot SLAs and Contract Red Flags.
Going deeper — picking the right robot
Service Robot TCO Across Hotels, Restaurants, Retail, and Senior Care
9 min readService Robots
Service Robot SLAs and Contract Red Flags
10 min readService Robots
Service Robot Pilot: A 60-Day Evaluation Framework
10 min readService Robots
Build vs buy vs lease: which model fits a first deployment
8 min readChoosing Your First Robot
The hidden specs vendors hope you'll miss
10 min readReading the Spec Sheet
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About this comparison
TORY® vs TUG compares two robots in the hospitality-service category. All data is sourced from manufacturer spec sheets, verified deployments, and third-party filings; see our methodology for how the Robo Index is calculated.